A government agency in Connecticut issued “Digital Asset Management System” (RFP). Solicitation CAM-0287 closed on July 14, 2025. Eligibility: Only for USA Organization.
The Vendor is required to provide ongoing maintenance, support, and enhancements to the library digital asset management (DAM) system.
- Must ensure system reliability, provide technical support, implement updates, and support the integration of new features as needed.
- Supplier will remotely provide all ongoing maintenance and operations of the system (e.g., software updates, patches, performance monitoring, performance tuning, assessment, tracking, and reporting) to ensure security, availability at expected standards, and system performance at expected standards.
- System Maintenance and Monitoring
• Perform routine maintenance, including bug fixes and patch updates.
• Monitor system performance and availability.
• Ensure data backups and disaster recovery readiness.
- Technical Support
• Provide Tier 2 and Tier 3 technical support to internal IT and user groups.
• Troubleshoot system issues and user-reported errors.
• Provide knowledge base updates and documentation.
- Enhancement and Feature Development
• Implement minor enhancements and customizations.
• Develop or modify integrations (e.g., with CMS, DAM APIs, cloud storage).
• Support user interface adjustments or metadata schema updates.
- Security and Compliance
• Ensure system adheres to cybersecurity policies and privacy regulations.
• Perform regular security reviews and vulnerability testing.
- Training and Consultation
• Conduct occasional training for administrators or content managers.
• Advise on best practices for asset workflows, taxonomy, and lifecycle management.
- Contract Period/Term: 3 years
- Pre-Proposal Conference Date: June 25, 2025
- Questions/Inquires Deadline: July 7, 2025
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Quick answers about deadlines, eligibility and submission for this solicitation.
No. This opportunity (CAM-0287) closed on July 14, 2025. See similar open RFPs below.
A government agency in Connecticut. The buyer's contact and submission details are in the solicitation documents.
Only for USA Organization.
Contract term: 3 years.
Yes: Non-mandatory on June 25, 2025.
Questions and inquiries must be submitted by July 7, 2025.
Yes. After purchase, with a subscription or during a free trial, the RFPPlanet AI Assistant answers questions sourced from this RFP’s documents, such as requirements, evaluation criteria and key dates.
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