Private Security Services

The vendor required to provide private security services to support the supervision and safety of at-risk youth.
- Secure private professional services to support the supervision and safety of at-risk youth, including high acuity youth, within the human services.
- These youth may present with behavioral health challenges, trauma histories, or involvement in multiple systems of care. 
- Unarmed, plain-clothed agents are required to provide consistent line-of-sight observation to ensure the safety of both youth and human services staff, while engaging respectfully and using trauma-informed, non-restrictive practices.
- Potential types of services
•    Provide unarmed, plain-clothed agents to monitor at-risk youth which shall be available on twenty-four (24) hours, seven (7) day a week basis. 
•    Maintain line-of-sight supervision at all times, including weekends and holidays. 
•    Ensure at least one (1) agent on-site during business hours from 8:00 am–5:00 pm, Monday through Friday. 
•    Ensure two (2) agents on-site during non-business hours of 5:00 pm–8:00 am to cover breaks while maintaining supervision. 
•    Agents shall not restrain youth or use force. 
•    Instead, they will utilize verbal redirection and de-escalation skills. 
•    Maintain a calm and supportive presence, communicate with department staff for youth’s daily living needs for example food and walks, and escalate to law enforcement when appropriate. 
•    Provide verbal shift updates to identified human services staff. 
•    Cooperate with emergency responders, as needed. 
•    Security services shall be on an as-needed basis as determined by the department.
•    Use verbal redirection and trauma-informed approaches only, which may include trust-based relational intervention (“TBRI”) specific training.

- Questions/Inquires Deadline: February 19, 2026