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A government agency in Maryland issued “Phone and Call Center Service” (RFP). Solicitation CCHA-0013 closed on February 25, 2025. Eligibility: Only for USA Organization.
The Vendor is required to provide phone and call center service to operations and maintain a 24/7 staffed warm line that connects military personnel, veterans, and their family members to support and resource connections.
- Warmline services for behavioral health referral and toll free phone line services to provide the connectivity.
- Warmline is a 24/7 line that provides answering services for service members, veterans, and their families (SMVF) callers in need of behavioral health, crisis and support service.
- Warmline provider will transfer active crisis calls to 988 on a 24/7 basis
- Eligible Applicants must:
•Target the delivery of services facilitated for individuals who identify as part of the military-connected community to include service members, veterans, and their families.
• Engage phone line service to provide toll free access to referrals and resources
• Engage 24/7 call center service to provide warm line services and connect callers to mcv for behavioral health referrals and resources.
- Contract Period/Term: 1 year
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Quick answers about deadlines, eligibility and submission for this solicitation.
No. This opportunity (CCHA-0013) closed on February 25, 2025. See similar open RFPs below.
A government agency in Maryland. The buyer's contact and submission details are in the solicitation documents.
Only for USA Organization.
Contract term: 1 year.
Yes. After purchase, with a subscription or during a free trial, the RFPPlanet AI Assistant answers questions sourced from this RFP’s documents, such as requirements, evaluation criteria and key dates.
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