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A government agency in Hawaii issued “911 Call Handling System Installation and Maintenance Services” (RFI). Solicitation CCHA-0197 closed on August 28, 2026. Eligibility: Only for USA Organization. Submissions via Online Portal.
The Vendor is required to provide 911 call handling system installation and maintenance services for include:
• Calltaking workstation systems and software essential for next generation 911 (“ng911”) operations, including integrated multimedia handling, mapping, recording, and workflow management capabilities.
• SMS/textto911 services, including managed ipbased delivery, workstation integration, and licensing models suitable for multiseat public safety answering point (“PSAP”) environments.
• Supporting network hardware, including switching infrastructure, routing elements, rack components, and associated network management platforms required to maintain ng911 system performance and resiliency.
• Maintenance, monitoring, and lifecycle support including twenty-four (24) hours a day, seven (7) days a week, three hundred sixty-five (365) days a year of system monitoring, escalation services, hardware and software maintenance, replacement policies, and longterm operational support.
• Environmental and power requirements, including space, ups systems, environmental controls, grounding, conduit structures, and other facility considerations necessary to ensure reliable ng911 operations.
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Quick answers about deadlines, eligibility and submission for this solicitation.
No. This opportunity (CCHA-0197) closed on August 28, 2026. See similar open RFPs below.
A government agency in Hawaii. The buyer's contact and submission details are in the solicitation documents.
Only for USA Organization.
Submissions are accepted via Online Portal. Follow the instructions in the solicitation documents.
Contract term: 1 year.
Yes. After purchase, with a subscription or during a free trial, the RFPPlanet AI Assistant answers questions sourced from this RFP’s documents, such as requirements, evaluation criteria and key dates.
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