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Five9 Call Center Services

USA(Maryland)

CCHA-0204

12 days left

Publish Date: Saturday, 19 Sep, 2026

Closing Date: Friday, 02 Oct, 2026

Notice Type: RFQ (Request for Quotation)

RFP Description

Five9 Call Center Services for applications within state office.
- To set up a multi-extension phone line with voicemail for the Childcare Administration Tracking System (CCATS) Help Desk for internal staff to troubleshoot account
issues. This phone line will also be used for the Provider Portal and will allow for external customer communication.

Timeline

RFP Posted Date: Saturday, 19 Sep, 2026

Proposal Meeting/
Conference Date: NA
NA

Deadline for
Questions/inquiries: NA

Proposal Due Date: Friday, 02 Oct, 2026

Submission via: Email

Authority: Government

Acceptable: USA Organization

Work of Performance: Offsite

RFP Budget: NA

Contract Term: 1 Year

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Context: CCHA-0204 (Five9 Call Center Service...)

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