Wayfinding and Public Area Signage Services

The Vendor is required to provide signage firm to deliver a full turnkey interior wayfinding solution to design, manufacture and supply, remove conflicting legacy signage, and install a comprehensive system that improves navigation, accessibility, visual consistency, and operational clarity.
- Project components
•    Audit and assessment - on-site confirmation of current inventory (provided approx. 85%) of existing signs; identification of outdated conflicting, or redundant pieces; recommendations for consolidation or removal.
•    Design and wayfinding planning - development of message schedules, sign type and location plans, typographic hierarchy, icon system, color and finish standards, and construction-ready artwork that is consistent with the city of medicine hat design standards
•    Removal and disposal - safe removal of designated legacy signs and surface patching to a paint-ready finish 
•    Fabrication supply - production of all approved sign types using durable interior-grade materials. 
•    Installation and site restoration - full installation with appropriate mounting hardware, wall repair, and coordination with facility operations.
- Accessibility and universal design requirements
•    Braille - all permanent room identification signs must include grade 1 or grade 2 braille; braille must be domed, evenly spaced, and positioned below raised text. 
•    Tactile lettering - raised characters with non-glare finish, compliant sizing, and high contrast. 
•    Icons - each relevant sign family must incorporate universal pictograms to support comprehension for non-English speakers, young children, and neuro-diverse users. 
•    Icons must be consistent in line weight, scale, and visual style across the program.
•    Accessible mapping – maps and directories should use simplified layouts, high contrast, and accessible route identification.
- Sign types
•    Primary directional – major circulation routes; multi-destination; text + icons that are easily seen by children and adults (e.g. Installed in floor vs installed in ceiling)
•    Secondary directional -- corridor decision points and local navigation aids.
•    Room and space identification- all permanent spaces with tactile lettering and braille.
•    Regulatory and safety code-related signage; tactile where applicable.
•    Amenity and service - change rooms, elevators, and bottle fill, customer service, etc.
•    Maps you are here' displays - location-based information, accessible route marking
•    Operational and changeable - event schedules, program boards, removable faces.
- Materials and fabrication requirements
•    Tactile characters must be routed, photopolymer, or approved equal.
•    Braille must be raster bead or equivalent accessible specification. 
•    Icons must be vector-based with high contrast and anti-glare finish. 
•    Shop drawings must be submitted for all unique sign types and approved by the city prior to fabrication.
- Installation and site restoration
•    Install all signage using appropriate mechanical fastening or adhesive systems.
•    Coordinate activities with operations to maintain safe public movement.
•    Provide protection measures such as barricades and floor coverings during install
•    Restore all affected surfaces to equal or better condition.