Human Resources Research and Advisory Membership Services

The vendor is required to provide for the provision of human resources (HR) research and advisory membership to perform specialized services in research, survey, training and advisory services, on an “as required basis”.
1. Comprehensive annual membership fee
• A robust and expansive HR research library
• Integrated, full-service employee surveys and strategic diagnostics
• Implementation-ready toolkits and resources
• Fully customizable HR framework templates
• 24/7 on-demand, unlimited advisory support
• Capability development programs
• Unlimited access to a strategic advisory bench
• Peer community training content with opportunities for deep engagement
• End-to-end project support for the entire HR team
2. Strategic integration 
• The services shall be developed in a manner that ensures alignment with, and robust support for, the strategic objectives of agency HR department.
3. Country legal compliance 
• The resources and advisory services are aligned and compliant with country employment laws and regulations.
4. Pre-built policy library 
• A library that will identify and explain how to access all ready-to-use, comprehensive HR policies.
5. Transparent pricing model 
• A pricing structure that outlines a straightforward membership fee, with no incremental charges or hidden fees.
6. Integrated service offering 
• All services must be included within the scope of the core membership. 
• The inclusion of bolt-on, or add-on services will not be accepted.
7. Breadth of service
• Provide a comprehensive suite that includes templates, diagnostics, advisory, and learning tools. 
• Provide services to support full HR lifecycle needs (from onboarding to development to exit). 
• Provide content that aligns with the HR functional areas such as workforce planning, change management, or talent acquisition.
• Supports foundational HR needs (e.g., job architecture, policies, compliance) and advanced strategy (e.g., succession, employee value proposition (EVP), workforce transformation).
8. Depth of strategic advisory 
• Offer on-demand, strategic-level guidance (beyond compliance). 
• Provides resources and tools designed to help HR leaders translate business strategies into measurable outcomes (e.g., improved retention, innovation, workforce agility). 
• Provides a strategy that frames HR as a strategic business enabler vs. a transactional support function. d. Identifies advisory services as included in the subscription or billed separately. 
• Outlines the membership to include unlimited access to experienced HR advisors who offer contextual, on-demand advice (not just scheduled sessions or general help lines).
9. Survey and diagnostic capabilities 
• Provide comprehensive diversity equality and inclusion (DEI)and culture engagement surveys. 
• Offer unified engagement and DEI culture assessment tools. 
• Provide diagnostic tools that are customizable to agency size, sector (post-secondary) and maturity level. 
• Offers embedded interpretation and facilitation with action planning support. 
• Provides expert-led interpretation and follow-up guidance included in the membership. 
• Has post-survey supports including but not limited to manager toolkits, communication templates, and playbooks.
10. Customizable and implementation tools 
• Delivers detailed project blueprints and ready-to-use toolkits that move beyond theory and high-level overviews. 
• Equips users with actionable templates and guides, complemented by essential tools such as communication plans, training outlines, and implementation monitoring aids. 
• Offers customizable toolkits and frameworks that can be tailored to fit the unique context of agency.
11. Capability and leadership development 
• Provides a range of learning options, including certified training, leadership programming, and a curated microlearning library.
• Provides an extensive collection of learning materials to support leadership growth, HR skill-building, and strategic talent management.
12. Peer networking and community 
• Offer access to a cross-industry peer network for collaboration, benchmarking, and shared learning. 
• Provides members with access to forums, peer events, and advisory groups for collaborative learning and engagement. 
• Delivers structured learning and certification options to support professional growth and upskilling.
13. Cost and contract structure 
• Offers cost structures that include either a per employee per month (PEPM) rate, or a fixed flat fee. 
• Includes the choice of modular or bundled services, along with an understanding of their long-term budgetary effects. 
• Supports HR growth by offering scalable solutions that adapt over time, eliminating the need for tiered service models.
14. Platform integration and usability 
• Include an all-in-one portal designed to streamline access to research, tools, and diagnostics. 
• Provide a platform designed for multi-user accessibility, allowing teams across agency to collaborate effortlessly.
- This initiative is designed to systematically improve HR functions by:
• Accelerating the implementation of key HR initiatives.
• Ensuring all HR activities are aligned with the goals of agency strategic plan.
• Supporting informed, data-driven decision-making by leadership.
• Optimizing costs through a comprehensive service model with one annual fee, including access to a wide array of support resources and tools.
• Enhancing employee retention and engagement, which supports both workforce stability and institutional growth.
• Contributing to revenue generation by improving talent acquisition and development processes, ensuring the right people are in the right roles.
• Supporting all strategic objectives under drivers #1 through #6 (talent acquisition, development, and retention) and driver #7 (organizational effectiveness and innovation).
- Contract Period/Term: 3 years
- Questions/Inquires Deadline: July 03, 2025