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A government agency in Alberta issued “Customer Relationship Management Implementation Partner Services” (RFP). Solicitation MGT-0237 closed on April 16, 2025. Eligibility: Only for Canada Organization.
The vendor is required to provide customer relationship management (CRM) implementation partner services for include:
1. Admissions and recruiting (A&R) business transformation
• Transform A&R business processes using slate CRM including impacts and improvements for employees
• This is in scope for require an implementer to assist with the business transformation activities to ensure alignment between the A&R business processes and the slate toolset
• We are an Ellucian institution and have selected slate CRM to facilitate the changes required to integrate with our provincial application and transcript system, which is also an opportunity to transform our business process to become more competitive.
2. Integrated service delivery model (ISDM) business transformation
• Transform students division business processes and staff roles to support the new ISDM model blueprint created in 2024
• Department has already engaged a strategic partner to assist with this and therefore
• Implementation of the case-management in the success module
3. Building the g-wing physical space
• This will be the physical location and embodiment of the integrated service delivery model via the student commons
• This construction project is well underway and is expected to be complete in august 2026
- Questions/Inquires Deadline: April 10, 2025
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Quick answers about deadlines, eligibility and submission for this solicitation.
No. This opportunity (MGT-0237) closed on April 16, 2025. See similar open RFPs below.
A government agency in Alberta. The buyer's contact and submission details are in the solicitation documents.
Only for Canada Organization.
Questions and inquiries must be submitted by April 10, 2025.
Yes. After purchase, with a subscription or during a free trial, the RFPPlanet AI Assistant answers questions sourced from this RFP’s documents, such as requirements, evaluation criteria and key dates.
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