Leadership and Management Development Training Services

The vendor is required to provide comprehensive leadership and management development training program for upper management and department leaders.
- The program should equip participants with essential leadership skills, strategic management tools, and effective communication techniques necessary to lead high-performing teams and drive organizational success within a public sector environment.
a. Target audience
• Department directors
• Division managers
• Supervisors with upper management responsibilities
• Elected officials
b. training delivery
• The training provider will deliver services through a combination of in-person workshops, virtual seminars, and blended learning formats. in-person sessions will be held at county facilities in state with scheduling coordinated in advance with county leadership. 
• The audience will be divided into two cohorts, each with approximately 20 individuals per session. 
• Training for the first cohort will be conducted over a period of up to 5 months, followed by the training for the second cohort conducted over a similar period. 
• All training and follow-up must be completed before December 31, 2026. 
• A primary purpose of the training will be to have upper-level supervision better understand their role and have an understandable process to accomplish their responsibilities in today’s labor shortage. 
• The program is intended to have multiple interactions with trainers with opportunities to learn in smaller teams and through a hands-on approach. 
• The training needs to be straightforward and practical, tailored for managers, with relatable real-world examples to ensure easy understanding and application.
• To ensure engagement and relevance, the training must communicate both the importance of these topics and the specific ways they will benefit managers and help managers improve their own performance, decision-making and team leadership. 
• The county is interested in training services that address a range of core managerial subjects. 
• The selected provider will be expected to develop and deliver training modules covering, at a minimum, the following subjects:
1. Strategic thinking and decision-making
• How to align team goals with organizational strategy
• Making data-driven and values-based decisions
• Ethical leadership practices
• Managing priorities and limited resources
• Strategic and operational planning in government
• Time management
2. Coaching and developing others
• How to mentor emerging leaders
• Providing constructive feedback
• Addressing underperformance and recognizing high achievement.
• Career development conversations
• Setting expectations and managing outcomes
• Conducting effective evaluations and feedback sessions
• Employee coaching and mentoring
• Progressive discipline
3. Emotional intelligence & self-awareness
• Recognizing and managing emotions
• Building empathy and strong relationships
• Stress management and resilience
4. Advanced communication & active listening
• Handling difficult conversations
• How to effectively communicate with all levels of the organization (peers, employees and supervisors)
• Influencing and persuading at all levels
• Active listening for understanding, not just response
• Leadership communication at all levels
• Effective listening
• Behavioral interviewing
5. Change management
• Leading teams through change
• Communicating uncertainty and maintaining morale
• Vision development and organizational alignment
• Strategic and operational planning in government
• Organizational change- managing resistance, guiding transitions
6. Conflict resolution and negotiation
• Addressing interpersonal conflicts professionally
• Negotiating for resources, support, and solutions
• Conflict management and negotiation
7. Building high-performing teams
• Fostering psychological safety and trust
• Managing team dynamics and diversity
8. Delegation and time management
• Delegating for development, not just task completion
• Prioritizing strategically
• Time management
9. Well-being and resilience leadership
• Recognizing burnout signs in themselves and their teams
• Encouraging work-life balance and sustainable performance
10. Ethical leadership and decision-making
• Navigating gray areas and ethical dilemmas
• Modeling integrity and accountability
11. Cross-functional collaboration
• Breaking down silos
• Building partnerships with other departments
12. People-centered leadership
• Leading with behaviors that create a sense of belonging for all team members
• Managing teams with cultural awareness, empathy, and equitable decision-making.
- Questions/Inquires Deadline: June 16, 2025