The Vendor is required to provide on-call police station strategic communications and community outreach services to the City.
- The creation and implementation of a comprehensive strategic communications and marketing program is needed to help inform, engage and provide transparency to the public throughout the planning and decision-making process.
- Services will include community engagement efforts and ongoing strategic communications and marketing initiatives to ensure the community is well-informed and has meaningful opportunities to participate in the planning process.
- Strategic Communications Plan
• Develop an overall communications strategy, including key messaging, copywriting, branding, and positioning for the project
• Prepare clear and consistent messaging materials, including, but not limited to, talking points and FAQs
• Establish communication protocols and timelines aligned with project milestones
- Community and Stakeholder Engagement
• Develop and implement a public outreach and engagement plan
• Support community meetings, workshops, and stakeholder briefings
• Prepare outreach materials and summarize public input and feedback
• Attend stakeholder meetings as required
- Digital Messaging Strategy
• Create and manage digital content, including videos, photography, graphics and social media materials
• Develop campaigns to increase public awareness and engagement
• Ensure consistency of messaging across all digital platforms
- Monitoring and Reporting Analytics
• Track and analyze engagement metrics and outreach effectiveness
• Monitor social media, community pages and news outlets for media surrounding the police station and provide insight into strategy
• Provide regular reports summarizing performance and key insights
• Recommend adjustments to strategies based on data and community feedback
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