Development and Strategic Implementation Consulting Services

The Vendor is required to provide to strengthen coordination, improve operational alignment, and enhance the delivery of housing and community development initiatives across the organization.
- Review and validation of existing county assessments
• Consultant’s review shall include evaluation of existing:
• Organizational structures and departmental functions;
• Housing and community development programs and services;
• Staffing models and operational capabilities;
• Contracts, vendor relationships, and partnerships;
• Operational workflows and business processes;
• Technology systems and platforms;
• Policies, procedures, and governance structures;
• Budget structures and funding streams;
• Grant administration and compliance obligations;
• Interdepartmental coordination processes; and
• Stakeholder and community engagement efforts.
- Organizational design and structure
• Organizational charts;
• Leadership and executive structure;
• Divisions, units, and functional groupings;
• Reporting relationships;
• Roles and responsibilities;
• Staffing models and workforce alignment;
• Position classifications and staffing recommendations;
• Governance and oversight structures;
• Decision-making frameworks;
• Shared services recommendations;
• Cross-functional coordination strategies;
• Workforce transition strategies;
• Future staffing growth projections; and
• Long-term scalability considerations.
- Strategic planning services
• Mission statement;
• Vision statement;
• Strategic priorities;
• Operational goals and objectives;
• One-year implementation roadmap;
• Three-year strategic roadmap;
• Five-year strategic roadmap;
• Key performance indicators (KPIs);
• Performance measurement framework;
• Community engagement strategy; and
• Long-term sustainability strategies.
- Operational readiness planning
• Standard operating procedures (sops);
• Workflow and process mapping;
• Intake and service delivery procedures;
• Program administration structures;
• Grant administration processes;
• Procurement coordination processes;
• Internal communication protocols;
• Cross-department coordination procedures;
• Escalation and issue resolution procedures;
• Resident and customer service frameworks;
• Reporting and accountability procedures; and
• Operational implementation sequencing.
- Change management and transition support
• Transition management planning;
• Organizational change management strategies;
• Employee communication planning;
• Stakeholder engagement strategies;
• Resistance mitigation strategies;
• Leadership coaching recommendations;
• Organizational culture recommendations;
• Workforce transition recommendations;
• Training and onboarding recommendations; and
• Implementation support strategies.
- Community and stakeholder engagement
• Community listening sessions;
• Stakeholder interviews;
• Focus groups;
• Workshops;
• Surveys;
• Public engagement meetings; and
• Coordination with partner organizations.
- Financial and funding analysis
• Budget structure analysis;
• Funding source alignment;
• Grant funding opportunities;
• Federal and state funding alignment;
• Sustainability planning;
• Resource allocation strategies;
• Capital planning coordination; and
• Long-term financial sustainability recommendations.
- Policy and compliance review
• Regulatory requirements;
• HUD alignment and compliance considerations;
• Federal and state grant compliance;
• Procurement and contracting implications;
• Governance policies;
• Equity and fair housing considerations;
• Reporting obligations; and
• Risk mitigation recommendations.