Comprehensive User Fee Study Services

The Vendor is required to provide comprehensive user fee study in alignment with industry standards and in compliance with all applicable laws, statutory requirements, and regulations.
- Requirement:
1. Project initiation and scope refinement
• Work and meet with town staff to refine the project scope, purpose, uses, and goals of the comprehensive user fee study to ensure it is accurate and appropriate to the town's needs.
• Review project schedules and address questions related to successful development of the study.
2. Staff engagement and process review
• Meet with town staff (including the town attorney) and project leads, and conduct interviews as needed to understand current processes and operations.
• Conduct a comprehensive review of the town's existing fee schedules, rates, and charges.
3. Full cost of service analysis
• Identify the full/total cost of providing each town service, at the appropriate activity level and consistent with all applicable laws, statutes, rules, and regulations governing the collection of fees, rates, and charges by public entities.
4. Cost recovery comparison
• Compare total service costs with existing recovery levels — covering both service areas where the town currently charges and areas where it should consider charging, based on town practices and those of similar or neighboring cities.
5. New fee recommendations
• Recommend potential new fees/charges for services the town currently provides but does not yet charge for, based on comparable city practices, industry best practices, and the consultant’s professional opinion.
6. Fee schedule and subsidy development
• Develop an appropriate fee schedule, including recommended cost recovery levels and subsidy percentages where full cost recovery is unrealistic, inappropriate, or undesirable.