On Demand Fiber Optic Network Maintenance Services

The vendor required to provide on-demand fiber optic network maintenance services to perform on-demand routine maintenance, testing, troubleshooting, remediation, and emergency restoration to limit network down time and maximize network availability for the city and its customers.
- Emergency restoration response times to be within 4 hours of the city contacting contractor and repairs within 12 hours or less.
- Tasks
•    Routine maintenance
•    Emergency restoration
•    Permitting, testing and verification per industry standards
•    As-built drawings and location data in KMZ or other GIS format) of all adds, moves and changes to the network including new splices
•    Fiber splicing
•    Plan review of proposed fiber system extensions or modifications
•    Splice enclosure installation
•    Hand-hole repair and replacement
•    Testing
•    Completing fiber audits, inventory and inspections
•    Troubleshooting
•    Problem resolution.

- Questions/Inquires Deadline: January 12, 2026