The Vendor is required to provide a human capital management system (HCM) and a fully integrated payroll system.
- Includes or manages more than 30 part-time staff spread across seven (7) individual organizations with unique Employer Identification Numbers (EIN).
- provide professional HCM and/or payroll and related services and ensure compliance with all applicable standards and codes in addition to compliance with applicable local, state and federal laws, rules, regulations and ordinances and acceptable practices.
- Human Capital Management System (HCM)
• Seamless third-party integration between the new HCM/Payroll solution and other agency and supporting systems which minimizes redundant data entry
• Time allocation and tracking for client billing
• A dedicated account manager for the District both during implementation and throughout our relationship
• References of current relevant Utah government clients who can:
1. Validate your current integration capabilities
2. Describe the implementation process, and
3. Discuss customer service support
• Accurate and reliable payroll, leave, and accounting integration
• Automated preparation and distribution of compliance and tax documents
• Customizable reports and dashboards
• Ease of use and training / implementation
• Recruit to retire process and life-cycle management
• Dedicated account manager during and after implementation, and going moving forward
• Committed support for project management/integration, support after launch, ongoing support
• Company content branding
• Testing and quality assurance measures and capabilities prior to going live or changes/modifications at a future date
• Full spectrum, recruit to retire management
• Manage complex organizations
• Time allocation and tracking
• Customizable workflows.
- Payroll System
• Meet a response time standard of less than three (3) seconds for screen-to-screen for 95% of all transactions and less than one (1) second for field-to-field activity (tabbing between fields on a screen) for 95% of all transactions
• Uptime of solution meets or exceeds 99.50% (3h 39m 8s) a month.
• This does not include patching, updates, hotfixes, or other scheduled maintenance.
• Recovery time objective (RTO) - 12 hours
• Recovery point objective (RPO) - 1 hour
• Feature, federal and state regulatory changes, and security updates are routinely performed under the subscription cost.
• Pre-production and post go-live expectations for support, maintenance, and upgrades (e.g., help desk, proactive monitoring, patching, etc.)
• Ability to run pre-production stress test scenarios customized traffic volume before each production release.
• Better monitoring tools, alerting technical support when databases or system performance has reached warning percent limits.
• Ability to tag and generate release updates to system users whenever features or system updates occur.
- Contract Period/Term: 1 year
- Questions/Inquires Deadline: May 23, 2025