The vendor is required to provide that monitoring and maintenance of security systems for both analog and digital cameras, audio sensors, glass break sensors, door contact sensors, digital video recorders/network video recorders monitors, and alarm keypads.
- Monitoring and processing system:
• All central station monitoring and processing system hardware that is required to make up the system shall have redundant spares on-site with additional spares available from the manufacturer via overnight service.
• Twelve separate audio channels/ speakers capable of receiving audio transmitted from the subscriber control units shall be active on a minimum of 12 incoming telephone lines operating a single hunt group. • Integrated modems for the uploading and downloading of account options and activity shall be integrated into both the subscriber control units, as well as the central station monitoring and processing system.
• Database shall be available for up to 2,000 systems with the ability to report the status of each account monitored.
• Database/ verification available for up to 10,000 access readers and 1,000 intrusion users per system.
• Provide operators with information to handle alarms in accordance with the current providence school district guidelines.
• Self-test and audio-diagnostics built into system.
• Alarms generated from both the intrusion and access control systems will be displayed on the operator’s terminal in a priority, color-coded format (if applicable).
• Facilities will periodically experience abnormal levels of ambient audio. if audio monitoring is used by the vendor, to temporarily compensate for these situations, the operator may reduce the sensitivity below the predetermined baseline, for a period which is pre-programmed from 0-75 minutes.
• The programmed time, the system will automatically return the subscriber sensitivity setting to the normal sensitivity level.
- Alarm monitoring/ reporting:
• To locate loop violations preventing arming from either the keypad or the central station.
• Audio shall be immediately reported to the alarm investigator or police unless, through the use of live audio, the cause of the alarm can be positively identified and is determined to be a false alarm.
• The audio channel shall be routed to the recorder output and a recording initiated.
• Alarm indications at the monitoring console caused by methods of detection other than audio shall automatically display on the monitoring console with complete account and alarm identification.
• The alarm condition has been reported to the central station, the audio portion of the system shall operate as described previously.
- Account management:
• Audio activations over a specified time range for a single account.
• Accounts on account number range that had more than specified (arbitrary) number of audio activations for a specified time frame.
• Error messages by account number and time frame.
• Perimeter violations by account number and time frame.
• Delayed perimeter (exit door}) violations by account number and time frame.
• Sensitivity levels set below a specified sensitivity level by individual account number and time frame.
• Audio sensor failure of self-test at the time of arming by account number.
• Accounts in account number range that have had a failure of an audio sensor.
• Provide listing of users authorized on the system by employee name, user number, card number, access module number, door number, shift number and arm/disarm authority.
• Provide time and attendance reporting by employee name, date, time in, time out, daily time totaled, and total time for days specified.
• Provide a report for controlled exit granted, entry granted, free exit and guard check-in.
• Provide reports of all alarm conditions, such as power signals, door alarms, entries that were denied, guard tour alarms, and pass back alarms.
• Provide report on aborted arm attempts, armed late, system armed, and system disarmed.
• Provide report for all auxiliary control functions, and automatic door lock and unlock.
- Monitoring and processing system:
• All central station monitoring and processing system hardware that is required to make up the system shall have redundant spares on-site with additional spares available from the monitoring service provider.
• The monitoring system shall use equipment using agency technology for communications and a radio backup. please provide details with your response.
• Provide technical sheets on communications for agency it to provide data drops and description sufficient for agency to evaluate the proposal and communications.
• Monitoring shall be available for sufficient communications from all locations simultaneously without interruptions to the monitoring center.
• Any replacement panels for monitoring and burglar equipment shall be compatible with new systems installed and future systems installed at new or newly renovated schools at agency for uniformity. the new panels are agency or equal for burglar systems
• Provide operator information to handle alarms with your response to meet the needs of a major public school system.
• Alarms generated from both the intrusion or access control systems will be captured by the monitoring center for each location and provide reports as requested by agency for all access provided and denied by the systems by each school and stored in the panel for future retrieval of records for investigations.
- Security equipment specs continued:
• All service calls assessing what is needed for repair and/or replacement, not billable
• To include repairing existing equipment during a service call, such as adjusting cameras, repairing exposed wires, cleaning cameras, to improve picture quality before replacing with a new one.
• Anything that can be repaired with existing equipment is not billable, as long as no new equipment has been added during the service call.
• To include, daylight savings time change as required for equipment, not billable.
• Retrieve data from the video by as designee by the same; under no circumstances will security vendor provide captured video of an incident without approval by the deputy director of campus safety or designee. a flash drive will be provided for each school as requested, not billable.
• A flash drive shall not be handed to anyone other than the deputy director of campus safety or designee.
• Additional services which may be awarded to vendor under a separate purchase order may include but are not limited to:
1. Design and install future security system upgrades
2. Installation and expansion of existing security system
3. Design, install and implement an electronic access control system using id card badges
4. Remote arming and disarming of facilities
5. Security improvements for any of the schools on this bid or new schools bid and assigned to the winning security contractor for monitoring.
6. Provide an option to agency to manage the aforementioned service with a 40-hour dedicated technician on-site to service systems and provide proactive maintenance to all school buildings districtwide.
- Contract Period/Term: 1 year
- Optional Pre-Bid Conference Via Date: February 6, 2025
- Questions/Inquires Deadline: February 20, 2025