The Vendor is required to provide for behavioral health social services to include services that help county residents achieve the following: identification of behavioral health needs at early onset, prompt access to services, improvement of behavioral health and ability to achieve immediate wellness goals, engagement in client centered services that empower residents to develop their own path to manage ongoing behavioral health needs and sustain their lifelong wellness goals; linkage to and utilization of resources that support their mental health and wellness. 
- Residents’ behavioral health needs are identified at early onset and residents receive prompt access to services; 
- Residents can improve their behavioral health and achieve their immediate wellness goals;
- Residents are engaged in client-centered services that empower them to develop their own path to manage ongoing behavioral health needs and sustain their lifelong wellness goals; and
- Residents are linked to and are able to utilize resources that are needed to support their mental health and wellness.
 - Mental Health Assessment means a comprehensive biopsychosocial, strengths-based assessment of an individual experiencing mental health and/or co-occurring symptoms. 
- The mental health assessment is a process of gathering information to assess functioning, determine if the symptoms meet the diagnostic criteria for a mental health or co-occurring disorder, and identify treatment needs.
- Service Navigation and Coordination means the promotion of timely access to the behavioral health services and coordination of care across systems to promote holistic care. 
- Activities include but are not limited to: online resources, closed-loop referrals, and personalized navigation.  
- Services connect clients to a full spectrum of services, ranging from preventive measures to crisis care
- Peer-Based or Family Specialist Services means Non-clinical services to increase long-term behavioral health wellness. 
- Services provided by a peer or family specialist (e.g., certified peer specialist, peer support specialist, recovery coach). 
- A peer or a family specialist is a person with lived experience of recovery from mental illness and/or addiction. 
- By combining this experience with skills learned in formal training, peer and family specialists deliver services in behavioral health settings to support long-term recovery.
- Hours of access: Service delivery strategies that accommodate and align with the needs of Clients, such as flexible hours that include evenings and weekends, as appropriate to the service delivery model.
- Home-based or community-based access: Service delivery strategies that ensure services that are provided in a location that is preferable to and accessible by the client including strategies that ensure services are accessible to those who are home-bound, face transportation barriers, face other service access barriers, or prefer service provision outside an office setting.
- Language and communication access: Strategies to ensure access for Clients who are non-English speakers (including but not limited to Spanish, Mandarin, Vietnamese, Arabic, Korean, French, and Hindi speakers); strategies to ensure access for individuals with other communication needs such as hearing or visual impairment, intellectual or developmental disability, or low literacy.
- Virtual services: Respondents proposing virtual or telehealth services within their program must ensure that services are HIPAA compliant as well as appropriate for clients. 
- Technology access: Strategies which mitigate technology barriers and/or which ensure that technology does not serve as an access barrier for Clients.
- Culturally relevant services: Any strategies not already included which ensure that proposed services are respectful of, inclusive of, responsive to, and affirming of the beliefs, practices, and needs of the communities served by the proposed program.
- Language and communication access: Strategies to ensure access for Clients who are non-English speakers (including but not limited to Spanish, Mandarin, Vietnamese, Arabic, Korean, French, and Hindi speakers); strategies to ensure access for individuals with other communication needs such as hearing or visual impairment, intellectual or developmental disability, or low literacy.
- Virtual services: Respondents proposing virtual or telehealth services within their program must ensure that services are HIPAA compliant as well as appropriate for clients. 
- Technology access: Strategies which mitigate technology barriers and/or which ensure that technology does not serve as an access barrier for Clients.
- Culturally relevant services: Any strategies not already included which ensure that proposed services are respectful of, inclusive of, responsive to, and affirming of the beliefs, practices, and needs of the communities served by the proposed program.
- Contract Period/Term: 5 years
- Prebid Conference Date: June 25, 2025
- Questions/Inquires Deadline: July 01, 2025