The Vendor is required to provide Case Managers for indigent defendants and juveniles, upon the request of the defendants’ attorneys.
- provide a minimum of 1,500 and a maximum of 2,000 hours of service annually.
- provide monthly reporting to the Department, including the number of attorney referrals received, the number clients assisted, the number of hours spent providing direct client services, and an itemized list of the number of hours spent on other tasks (such as maintaining the list of available resources and providing trainings).
- Meet and correspond with clients, their attorneys, their providers, or caseworkers, upon request of the client’s attorney.
- Aid clients with scheduling and attending appropriate evaluations.
- Assist clients in getting connected with needed services which will help them achieve a favorable outcome in their criminal or juvenile cases, including but not limited to:
• Mental health treatment.
• Substance use treatment.
• Medical care.
• Case management.
• Parenting classes.
• Anger management classes.
• Childcare, or any other necessary services for children in their care.
• Driver improvement courses.
- Assist clients with achieving goals which will help them achieve a favorable outcome in their criminal or juvenile cases, including but not limited to:
• Obtaining a driver’s license.
• Securing stable housing.
• Enrolling in education programs.
• Securing employment.
• Paying restitution.
- Assist clients with overcoming barriers to obtaining services and achieving goals that will help them achieve a favorable outcome in their criminal or juvenile cases, including but not limited to:
• Health insurance.
• Transportation.
• Lack of financial resources.
• Housing.
- Attend meetings if requested by clients’ attorneys.
- Obtain releases of information and communicate with other service providers working with the client or their family.
- Attend court proceedings, if requested by clients’ attorneys.
- Maintain a statewide list of service providers and resources for defendants and juveniles involved in the justice system cases. This includes keeping the contact and other information about the provider or resource current.
- Provide trainings to eligible attorneys, at the request of the Department.
- Provide mitigation services, including but not limited to:
• Interviewing clients, their supports, and potential witnesses.
• Gathering documents, photos, letters, and records using various means.
• Generating thorough mitigation reports.
• Creating videos or other demonstratives.
• Assisting attorneys in preparing their clients to testify.
- Bidder must agree to send a letter to each client outlining the scope and limits of confidentiality prior to beginning work with that client. Bidder must also agree to review the same with each client at their first meeting.
- Contract Period/Term: 3 years