The vendor is required to provide collection services - student business services.
- The soundness of the proposer’s approach to loan collections.
- The proposer’s demonstrated competence and experience with loan and accounts receivable collections.
- Collection practices and procedures should ensure maximum recovery of debts. state the affiliations in state and trade organizations, including COHEAO, NACUBO and other professional organizations specializing in the university accounts field, in which the company or individual employees hold membership.
- Discuss the degree of involvement in these organizations.
- Service requirements:
1. Collections process capabilities:
• Provide borrower and debtor a printed statement of their account when requested.
• The monthly statements will contain the agency id as identifier combined with loan number or billing code and not the individual’s social security number.
2. Reporting:
• The following reports will be required by the medical practice income plan office:
o Quarterly – debtor status report (detailing all active accounts)
o Quarterly – placement analysis report
o Quarterly – schedule of aged accounts receivables (all active accounts)
o Monthly – accounts returned to agency and have not been converted to regular repayment status by the end of 12 consecutive calendar months
• Agency requires all reports list the individual’s account id number as the account number and not the individual’s social security number.
- Contract Period/Term: 2 years
- Questions/Inquires Deadline: May 12, 2025