The vendor is required to provide that employee well-being platform.
- Central health is making healthcare better through the direct practice of medicine, partnerships and collaborations with other providers, and building facilities to provide care in the communities most in need.
- The district’s healthcare equity plan, adopted in early 2022, is guiding up to $700 million in investments to close the gaps that persist throughout the safety-net healthcare system.
- Platform capabilities & user experience
1 User experience & accessibility
• The platform must provide a user-friendly interface for employees and administrators
• A mobile app should be available with detailed features and functionality.
• The platform must be customizable to align with organizational needs.
• Accessibility compliance must be ensured.
2. Engagement features
• The platform must include gamification elements, such as badges, leaderboards, and challenges, to
drive user engagement.
• It must support social engagement features like forums, team challenges, and peer support.
• Provide one example of a platform feature that enhances engagement
3. Customization
• The platform should allow customization for branding or custom workflows tailored to organizational requirements.
4. Personalization & ai capabilities
• The platform must utilize ai to deliver personalized recommendations, content, and challenges based on user preferences and behavior.
5. Out-of-box solutions
• The platform should provide pre-configured solutions such as wellness challenges, health coaching workflows, content libraries, and dashboards.
• Automated workflows and integration-ready features for third-party tools must be available
- Comprehensive wellness solutions:
1. Health assessments & screenings
• The platform must offer biometric screenings and health risk assessments.
• Mental health assessments and integration with employee assistance program (EAP) resources are required.
2. Chronic disease & preventative care
• Tools for managing chronic conditions and supporting preventative health measures must be provided.
3. Health coaching
• The platform must offer personalized health coaching in multiple formats
• Health coaches must have appropriate qualifications or certifications.
• Health coaching must be integrated with biometric screening results and wellness goals.
4. Wellness programs & incentives
• Personalized wellness plans (fitness, nutrition, stress, sleep management) must be offered.
• A variety of customizable wellness challenges must be available.
• Incentive programs (monetary or marketplace-based rewards) should be included.
• The platform must support integration with rewards programs, such as points-based systems or
external recognition tools.
5. Spouse/family member participation
• The platform must support family member participation in wellness programs.
• Services available to family members should include coaching, screenings, and mental health resources.
• Family access impact on engagement and outcomes must be demonstrated.
- Data, analytics, and security
1. Reporting and analytics
• Customizable dashboards and reporting features must be provided.
• The platform must support data segmentation by department, service lines, or job roles.
• Vendors should provide one example of a segmented report or dashboard.
2. Predictive and benchmarking tools
• Predictive analytics must identify health risks and recommend interventions.
• Benchmarking tools should provide performance comparisons with industry standards.
3. Data privacy and security
• The platform must comply with HIPAA, GDPR, and other relevant standards.
• Strong encryption and access controls must ensure data security.
- Integration, scalability, and vendor support
1. Integration with HR systems and benefits providers
• Seamless integration with HRIS systems must be supported.
2. Integration with rewards and incentive programs
• The platform must sync with existing rewards programs and track participation and incentives.
• Vendors should provide one sample workflow demonstrating integration with rewards tools.
3. Vendor experience & support
• The vendor must provide a dedicated account representative with credentials and experience.
• Technical support and customer service should be available beyond the implementation phase.
4. Content communication strategy
• Ongoing communication support, including bilingual and culturally sensitive materials, must be
provided.
• Vendors should provide an implementation timeline with milestones for training and system
integration.
5. API, scalability, and future expansion
• The platform must be scaled to support workforce growth and program expansion.
• Prebuilt integration modules for third-party tools (e.g., wearables, rewards) must be included.
- Cost, ROI, and innovation
1. pricing and ROI
• Provide a transparent pricing breakdown ref. response template – pricing sheet
• Vendors must demonstrate ROI using real-world examples from the past 1-2 years.
- Innovation and future roadmap
• The vendor must outline planned features and improvements with timelines.
• Unique innovations that differentiate the platform from competitors should be highlighted.
- Contract Period/Term: 1 year
- Pre-Proposal Conference (Optional) Date: March 04, 2025
- Questions/Inquires Deadline: March 11, 2025