The Vendor is required to provide an enterprise resource planning (ERP) and utility billing system and professional implementation services.
- Services include:
• Optimize system utilization and provide a user-friendly and intuitive interface to promote system use and productivity.
• Reduce manual processes and paper-based workflows and automate routine tasks.
• Improve analytical capabilities and customer service.
• Improve external customers' ability to interact and do business with and in the city.
• Improve reporting capabilities and access to data.
• Provide interface capabilities with third-party systems and applications.
• Implement a system which can remain on the upgrade path with minimal cost and business impact.
• Implement a supportable solution that would serve for a long period of time.
• A complete solution that has been recently, and successfully, implemented for public agencies of comparable size and function to the city.
• A robust solution that requires little or no modification to base code but is configurable to meet the needs of the city.
• A system for which the patching and periodic upgrade process is simple and streamlined, or is completely performed by the vendor.
• An intuitive user interface and an easy learning curve to facilitate rapid adoption and minimize the need for internal/external on-going training services.
• A system that is stable, secure, and reliable and supports business processes, service delivery and transparency.
• Ongoing and sustainable product and corporate strategy to avoid obsolescence.
• Comprehensive library of standard reports and tools for ad hoc reporting and queries.
• Provide services related to implementation and ongoing maintenance and support (such as best practices guidance, data conversion, system configuration, training, testing, project management, integration configuration, etc.) that will help ensure a successful implementation in a timely and professional manner and the long-term health of the system.
- Finance
• General Ledger/Accounting
• Annual Financial Reporting Templates (i.e. ACFR, Financial Transactions Report)
• Budget Preparation and Control
• Procurement/Purchasing/Vendor Management
• Accounts Payable processing and reporting - 1099
• Accounts Receivable processing and reporting – Aging
• Payroll processing and reporting (i.e. W2, 941, leave reports)
• Timekeeping and Attendance
• Capital Assets
• Point of Sale (Cashiering)
• Contract Management
• Treasury Management
• Project Accounting
• Grant Management
• Bank Reconciliation
- Utility Billing
• Rates and Fee Management
• Financial Management
• Billing Management
• Custom Account and Location Management
• Integration with existing Meter Reading provider
• Online Bill Portal
• Meter Reading and Inventory
• Delinquency Management
• Service Order Management
- Human Resources
• Position Control
• Employee Master File
• Pay Administration
• Employee Self-Service
• Onboarding
• Separation/Off boarding
• Benefits Administration
• Leave Administration
• Training and Certification
• Performance Reviews
• Personnel Actions.
- Identify how much of the work will be done on site.
- Questions/Inquires Deadline: June 10, 2025