The vendor is required to provide that flexible spending accounts administration services to ensure quality benefits, excellent service, and alignment with the city’s values.
- The city of vision, mission and values include:
• Vision: To create a workplace where everyone belongs and thrives while moving forward together
• Mission: To provide exemplary municipal services in a collaborative and transparent manner while honoring the public’s trust.
• Values: Promote equity and inclusion in all that we do, provide excellent and innovative services, invest in people, and focus on teamwork.
- Paper/physical submissions will still be accepted and should include one (1) electronic copy (cd or flash drive) and (1) original and four (4) copies of their statements of qualifications on 8 ½ x 11 paper.
- The city delivers a full range of municipal services, including police and fire protection, municipal courts, street maintenance, traffic control, parks, financial services, human resources, grant management, and information technology.
- The city operates essential utilities and community amenities, including water and wastewater services, solid waste collection, drainage utilities, golf courses, transportation services, and a zoo.
- Employer has established one or more of the following benefit plans for purposes of providing benefits administration and/or reimbursement of certain eligible expenses incurred by covered individuals:
• Cafeteria plan document and forms
• Health and dependent care flexible spending arrangements
• Health reimbursement arrangements
• Transportation and parking plan
• Code health savings account
- In addition, employer may offer one or more of the following other plans for purposes of complying with applicable laws or providing additional benefits.
• Wellness plan
• Federal cobra administration
• Direct billing or direct billing administration
- The Cobra administration subject to the plan application and the direction and approval of employer
- Cobra general notice by first class mail or other permitted distribution method to the last known address of each eligible employee and, when required by applicable law, the spouse or dependent as soon as reasonably possible but no later than fourteen (14) days after receiving the information necessary to complete and send a cobra general notice from employer.
- Obligation to record, track or resend any cobra general notices, cobra specific rights notice, cobra election forms, late payment reminders, termination notifications, or any other form, document, or communication that is returned undeliverable.
- Employer is responsible for providing all information not otherwise required to be provided by the qualified beneficiary that reasonably believes is necessary to process cobra election forms.
- The cobra premium and the applicable due dates, as determined by employer and the applicable due dates.
- Provide responses to inquiries by providers and/or insurance carriers regarding coverage status of qualified beneficiaries.
- All responses will be based solely on the information provided by employer and maintained by accordance with this schedule
- Provide employer with monthly remittance reports (an itemized status report of qualified beneficiaries).
- Employer is responsible for reviewing the report posted by notifying of any errors of which it is aware within fourteen days of the report being posted.
- Contract Period/Term: 3 years
- Questions/Inquires Deadline: March 13, 2025