The Vendor is required to provide to replace our current system which is not up to date and cannot keep up with our evolving food business in all facets of our food service areas.
- Require a system that can incorporate our concessions, lounge, bar, in-seat service, luxury suites and our kitchens.
- A system that can move forward with future trends to ensure staff and customer satisfaction along with ease of use, live reporting, intuitive and customer relationship management, CRM.
- Provide all related functional product software, all hardware, and services required to support the implementation, data migration, menu and inventory support, and ongoing point of sale solutions.
- Services include:
• Inventory management/control integrative
• Assess business trends using analytics
• B.E.O creation and invoicing
• Catering menu, table and décor
• Catering capabilities
• Gift cards
• Reward programming
• Mobile Ordering and payment system
• Administrative and financial reconciliation
• Capable of credit card integration
• PCI Compliant operation
• Ability to store sensitive credit card information for suite holders and in-seat service areas while following PCI compliance
• Ability to sync areas/ tabs - i.e.: all of the lounge terminals/handhelds and separately all of the suite terminals/handhelds
• Cloud based
• Live reporting
• Customer purchase history
• Customer Relationship Management, CRM
• Remote management
• Security options
• 24-hour tech support
• Support hardware/training/software
• Listing of Updates
• Training on site
• If loss of internet or Wi-Fi functions occurs, system will work offline and retain information
• Order prompts
• Takeout/Delivery management
• Advanced day ordering/pre-order
• In-seat programming services
• Concession-Quick service capable
• Handheld POS (hawkers, others)
• Tablet, mobile, terminal, or self service
• Instant menu updates/changes
• Multiuser-bar
• Auto prompts for modifiers- intuitive
• Text capable
• Bar tab pre-authorization
• Price scheduling
• Payment options
• Join seats, tables, split bills, run tabs, variety payment options
• Refunds/discounts/voids
• Digital menu
• Table mapping
• Multiple printer options and locations
• Auto redirect printers
• Print multiple kitchen tickets
• Kitchen monitor
• Plug & play mobility
• Multi location use.
- Contract Period/Term: 5 years
- Questions/Inquires Deadline: June 24, 2025