The vendor is required to provide that internet service sincluding
• The district is seeking a high-speed internet connection to support the existing and anticipated instructional and administrative needs of the district. proposal must address each of these requirements:
o The proposal must include bandwidth speeds 5 GBPS to 10 GBPS in 1 GBPS increments.
o Contract must allow for upgrades to the maximum quoted with no contract extension.
o The district is seeking quotes for the following service options:
- Internet service provider and transport bundled, or
- Internet service provider only, no transport
o The proposal must identify the cost for all non-recurring expenses, including but not limited to construction of conduit, trenching, campus assessment, engineering, project management, documentation, contingency, installation, configuration, travel, taxes, etc. the offeror must obtain and pay for all permits and inspections required by all legal authorities and agencies having jurisdiction for the work.
o Any components provided such as “on-premise category 1” equipment must be new (not refurbished).
o The proposal must include a project plan in the form of a GANTT chart.
o The proposed internet conduit must support a service level of 99.99% uptime.
o The proposed network must include a 24 x 7 x 365 monitoring and trouble notification service.
o A monthly report on trouble tickets must be provided.
o a monthly report on usage must be provided.
o The proposed service must provide an automated notification of outages via email and pager or text message.
o The proposal must state what the offeror’s policy and procedure is for escalation of unresolved trouble tickets along with contacts for escalation.
- Contract Period/Term: 1 year
- Questions/Inquires Deadline: January 17, 2024