The Vendor is required to provide information technology research, consulting, and advisory services topics may include:
• IT business advice, objective IT research, and IT data that is thematic, prescriptive, and executable, and that provides a comprehensive perspective on the rapidly changing IT environment.
• Sponsors of research must be identified. Access to an online database containing IT research articles.
• The database should contain at least 1,000 articles or more including white papers, research reports, webinars, bulletins, summaries, and any other IT research oriented documents published within the last five years.
• Response to over-the-phone inquiries regarding published articles and direction on other available resources.
• Advisory services regarding strategic and tactical planning for customer’s IT policy development.
• On-site workshops, advisory engagements, and conferences on IT related topics.
- IT topics may include
• Planning and establishing IT policies, procedures, and best practices
• Establishing and implementing IT governance
• Review of new and emerging Information Technologies
• Assistance with IT Procurement and acquisition decisions for IT hardware and software
• Software licensing and Asset Management
• Application/system development
• Data analytics, data management, and business intelligence
• Information security
• Strategic planning and Enterprise Architecture
• Evaluations of industry issues, products, and major trends in the marketplace
• IT Benchmarking
• Digital transformation and Digital Government Services
• IT talent, recruiting, and retention
• Telecom, IP telephony, and call center solutions
• Disaster recovery and business continuity
• Cloud computing
• Mobile device strategy and management
• Emergency response and radio communications
• Enterprise CRM
- Annual license for multiple users to access include:
• Expert interactions: access to research experts associated with this service.
• Expert insights: technical professional research reports relevant to licensed user.
• Tools and data: access tools and data relevant to licensed user.
• These may include interactive assets that enable viewing of data-driven insights and benchmarks designed to enable licensed user to make informed decisions and enhance workflows.
• Peer experience features: opportunities for peer engagement in a variety of ways.
• Access to assets that enable ratings and reviews, connecting with qualified peers, and access to select community features
• Conferences and events: information on research summits, symposiums, events, and webinars.
- Contract Period/Term: 5 years
- Questions/Inquires Deadline: May 23, 2025