The vendor is required to provide IT strategic plan with optional artificial intelligence (AI) integration services.
• AI assessment and recommendations and current environment:
o Use case identification.
o Feasibility and impact analysis
o Conduct a full review of the current IT infrastructure, applications, cybersecurity protocols, and staffing structure.
• IT systems audit and gap analysis
• Stakeholder interviews and surveys
• Stakeholder engagement:
o Facilitate interviews and workshops with city departments and key stakeholders to identify needs and future expectations.
• Strategic planning:
o Develop a phased roadmap outlining goals, timelines, budgets, and technology recommendations over a 3- year period.
• Innovation and AI integration:
o Explore viable AI and emerging technologies that align with municipal operations and can improve efficiency, data usage, and citizen engagement.
• Performance metrics:
o Phased plan with timelines, recommend performance indicators to measure success throughout the 3-year plan.
o Governance and change management framework.
• Final deliverables:
o Executive summary presentation to city leadership
o Complete IT strategic plan in digital and editable formats
o Departmental implementation recommendations
- Objectives:
• Evaluate current IT infrastructure, services, and capabilities.
• Identify opportunities for digital transformation and innovation.
• Develop a 3-year strategic roadmap for IT investment and implementation.
• Explore AI technologies for use cases such as:
o Predictive analytics for city planning and services.
o Intelligent automation of municipal processes.
o AI-powered chatbots for public engagement.
• Provide risk analysis and change management strategies.
- Contract Period/Term: 3 years
- Mandatory/ Optional Pre-Bid Conference Date: May 20, 2025
- Questions/Inquires Deadline: May 27, 2025