The vendor is required to provide a comprehensive, secure, and scalable commerce and billing platform for managing campus-wide e-commerce, bill payment, and installment plans.
- Objectives
• Implement a centralized solution for campus commerce and payments
• Offer flexible, automated tuition payment plan creation and management
• Provide departmental storefront and event registration capabilities
• Integrate seamlessly with banner and other existing systems
• Ensure secure and compliant handling of sensitive financial data
• Improve user experience for students, staff, and third-party payers
• Implement a secure and scalable platform to manage global tuition and fee payments
• Improve user experience for international students and payers
• Ensure compliance with global financial regulations
• Enable real-time currency conversion and transparent fee structures
• Support integration with existing financial and student information systems
a. Storefront (e-commerce) capabilities
• Departmental storefronts
• Online catalogs and product management
• Shopping cart and checkout workflows
• Customizable email notifications and receipts
• Tax and shipping rules
• Role-based access (admin, merchant manager, clerk, etc.)
• QR code and pos support
b. Payment gateway and portal
• Secure, PCI-DSS compliant payment processing
• Real-time and batch transaction support
• Support for multiple payment types (ach, credit card, pay path, etc.)
• Refunds, cancellations, and general ledger posting automation
• Detailed audit and transaction tracking
c. Online bill payment and installment payment plans
• Administrative and student self-service payment plan enrollment
• Real-time account balance calculation and recalculation
• Agreement and truth in lending (TILA) disclosures
• Automatic notification and disclosure archive
• Reporting and reconciliation tools (aging, delinquency, revenue, etc.)
• Online billing and payment processing
• Real-time access to account balances and activity
• Statement viewing and online payments
• Payment scheduling and deposit handling
• Consent manager and parent pay access
• Secure storage of payment methods
• Real-time posting of transactions to the campus ERP
• Flexible payment options such as pay by term, pay by line item, current balance, etc.
• Single shopping cart checkout for additional item purchases
• 1098t reporting
d. Cashiering
• Role-based access for cashiers, supervisors, and auditors
• Real-time and batch transaction processing
• Integration with ERP and student information systems
• Support for point-of-sale devices (e.g., card readers, cash drawers, receipt printers)
• Secure entry for phone-based payments
• Reconciliation tools and audit trails
• Configurable deposit and refund workflows
• Allow charges to be added in real time and update sis
• Allow payments to be applied directly to specific charges
• Daily cashier balancing and reporting features.
- Contract Period/Term: 3 years
- Questions/Inquires Deadline: June 18, 2025