The vendor is required to provide a publicly accessible website (“website”) for the publication of advertisements, legally required advertisements.
- Provide all necessary software, licensing, maintenance, and training required to allow the county and authorized governmental agencies to publish notices to the website.
- The system shall:
• Support concurrent usage by multiple governmental entities
• Allow for flexible onboarding of new agencies over time
• Support varying volumes of notices from different agencies
• Maintain consistent performance levels regardless of the number of participating agencies
• Scale both storage and processing capacity to accommodate growth in usage
- The website interface shall allow notices to be filtered by category and/or the publishing government entity.
- The website and notice management portal shall be responsive in design and able to function on desktops, tablets, and mobile web browsers and platforms, including compatibility with edge, chrome, safari, Firefox, and all current browsers on Microsoft (windows), google (chrome, android), and apple operating systems, and future web browsers and platforms that may become available and must not require the use of browser extensions, add-ons, or plug-ins.
- Provide a secure web-based system ("notice management portal") that allows the county and authorized governmental agencies to upload, manage, and publish notices to the website.
- A secure login portal for authorized county and governmental agency personnel to access the system and manage notices.
- User account management: administrators shall be able to create, modify, and deactivate user accounts, reset passwords, and assign users to specific roles.
- The system shall enforce strong password policies and support password expiration and rotation.
- Users shall be able to reset their own forgotten passwords without requiring manual intervention, while ensuring appropriate authentication measures are in place to prevent unauthorized access.
- Agency-based access: the system shall allow for segmentation of user accounts and notices by governmental agency, ensuring that users can only access and manage notices pertinent to their specific agency.
- Audit logging: the system shall maintain detailed audit logs of all user actions, including login attempts, notice uploads, approvals, and deletions of draft notices, and modifications.
- Audit logs shall be tamper-proof and accessible to administrators for review and reporting purposes.
- The system shall maintain a permanent, unalterable record of the notice in its published form, including a timestamp of when publication occurred.
- The notice management system shall provide the ability to create templates to facilitate the creation and distribution of specific notices.
- Templates shall be customizable and easily managed by authorized users for the county and governmental agencies.
- The website shall provide the ability for residents and property owners to request first-class mail or e-mail notification of legally required advertisements and notices published by a governmental agency to the website.
- Maintain a registry of verified names, addresses, and e-mail addresses of residents and property owners who have requested they receive legally required advertisements and public notices by first-class mail or e-mail.
- The system shall provide the ability for the county and each governmental agency to download a registry of the names, addresses, and e-mail addresses of persons who have submitted requests for e-mail and first-class mail notifications.
- Websites and reports shall meet WCAG 2.0 level AA accessibility standards.
- Place a county supplied Americans with disabilities act (ADA) notice on all publicly exposed websites.
- Provide a link to the website for the county and governmental agencies to post on their respective websites.
- Software shall not require any browser plug-ins, extensions, or add-ons.
- Software shall not require the use of a java client or JRE.
- Provide an overview of the infrastructure security and redundancy methodologies employed to ensure the security and availability of the proposed solution and the agency data maintained therein.
- The proposal shall describe the contractor’s security monitoring procedures, including the types of security events being monitored and the procedures for monitoring personnel activity.
- Provide a disaster preparation and recovery plan, including preparation time objectives, backup and restore procedures, recovery time objectives, recovery point objectives, and testing of data recovery procedures.
- Identify the physical location of the hosting sites, redundancy, and describe the physical security measures in place at the data center facilities, including access controls, surveillance, fire suppression, backup power, and other environmental controls.
- Provide information about the scalability and availability of the hosting sites, including the ability to handle increased demand, redundancy, and failover measures in place, and network connectivity.
- The access control mechanisms in place, including authentication and authorization systems, multi-factor authentication, role-based access controls, and any other mechanisms used to control access to the notification management system that align with the national institute of standards and technology (NIST) cybersecurity framework and the center for internet security controls (cis) framework.
- Contract Period/Term: 2 years
- Pre-Proposal Meeting (Non-Mandatory) Date: April 17, 2025
- Questions/Inquires Deadline: April 29, 2025