The vendor is required to provide for monitoring services for our security alarm systems, with an option to include new replacement equipment for purchase.
- Requirements for central stations
• The central station must monitor digital transmissions and support access control systems from various locations within the district.  
• In the event of an alarm or trouble system activation, the monitoring company must adhere to the specific instructions configured for that situation and comply with all related directives.  
• The systems must be programmed to generate all possible signals, including opening and closing reports with user identification codes, area-specific opening and closing reports, trouble and restoration reports by zone or point, fire alarm status, and system status as necessary.  
• Remote access to the central station monitoring system shall be provided, allowing the school district to retrieve account activities 24 hours a day, seven days a week.
• The vendor must specify the retrieval method via computer; if special software is required, it will be provided to agency at no cost.
- Operating procedures
1. Security and fire alarms
• If two (2) or fewer alarms occur within the same zone in a two-minute interval, note these and disregard. create a log and email the information to the agency administration office, assistant superintendent, support services director, and principal in charge of security.
• If three (3) or more alarms occur within the same zone, or two (2) or more alarms from different zones within two minutes, dispatch as per the required protocol based on the time of day and day of the week.
• Monday-Friday 6:00 a.m. to 4:00 p.m.: contact the premises. if there is no response or code verification, contact the department.
• Document and email the findings to the district assistant superintendent, support services director, and principal.
• Monday-Friday 2:30 p.m. to 10:00 p.m.: contact agency security via radio or cellular phone.
• notify the police department. document and email the report to the district assistant superintendent, support services director, and principal in charge of security.
• Monday-Friday 10:00 p.m. to 6:00 a.m.; weekends from 6:00 a.m. to 6:00 a.m. (24 hours); holidays from 6:00 a.m. to 6:00 a.m. (24 hours): contact the site principal or assigned personnel (refer to the alarms on-call list).
• If agency assistance is required, Monday through Friday, contact the assigned personnel by phone or cellular phone, wait for one minute. if there is no response, contact the department.
• Document and email the report to the district assistant superintendent, support services director, and principal in charge of security.
2. Trouble reports and system failures.
a. Security.
• Report all system troubles or failures to the district assistant superintendent, support services director, and principal in charge of security, even if the system has been restored, according to the time of day and day of the week.
• Monday-Friday 6:00 a.m. to 4:00 p.m.: contact the district assistant superintendent, support services director, and principal in charge of security.
• Monday-Friday 2:30 p.m. to 6:00 a.m.: create a log and email it to the district assistant superintendent, support services director, and principal in charge of security the following morning.
• Weekend and holidays: generate a log and email it to the district assistant superintendent, support services director, and principal in charge of security the next morning.
b. Fire alarms
• Follow the same protocol as outlined for security.
c. Late to close.
• Each site will have a designated schedule for "late to close" times, which will be provided to the successful vendor. Monday through Friday, the late to close time will be 11:30 p.m., with weekends and holidays set at 6:00 p.m. occasional variations may occur.
• Upon receiving a "late to close" notification, contact assigned personnel (consult the alarms on-call list).
• If agency assistance is required, Monday through Friday, call agency security via phone or cellular phone, wait one minute.
if there is no response, contact the department at 287-9111.
• Wait for two minutes; if there is still no response, reach out to personnel on the call list.
• On weekends and holidays, inform the site security officer of the "late to close" so they can complete the necessary closure.
• Document and email the report to the district assistant superintendent, support services director, and principal in charge of security.
d. Unauthorized opening.
• Normal operating hours: Monday-Friday 5:00 a.m. to 11:30 p.m.; weekends and holidays from 6:00 a.m. to 6:00 a.m. (24 hours).
• Openings and closings during the specified hours will not necessitate a phone call by the user. during weekends, holidays, and after hours from 6:00 a.m. to 6:00 p.m., openings will be logged as unscheduled.
• Personnel utilizing the buildings outside of regular hours are required to phone in and communicate their activities.
• Document these calls as comments accompanying the corresponding opening/closing records.
• Log and email the report to the district assistant superintendent, support services director, and principal in charge of security the following morning.
• All logs must be emailed to the district office each day at 5:30 a.m. for the previous 24 hours' activities to be reviewed by the district.
• The call-out list will be provided to the selected vendor.
• This list will be organized for fire and security and then categorized for specific trades, including electricians, a/c specialists, sprinkler technicians, etc.
- Pre-Proposal Meeting (Non-Mandatory) Date: June 04, 2025
- Questions/Inquires Deadline: June 06, 2025