The vendor is required to provide new software solution to track and regulate tobacco products in state, as no such system currently exists.
- the Solution must:
• Facilitate permitting processes for tobacco product vendors, with the ability to track and manage permits specific to tobacco.
• Support auditing workflows to ensure compliance with state and federal tobacco regulations, including separate tracking of tobacco-related funds and compliance data
• Enable enforcement activities, including legal case tracking and reporting for tobacco products, with distinct enforcement records for tobacco.
• Manage product regulation, such as tracking approved tobacco products and their compliance status.
• Provide a tool for education and training on the sale and delivery of tobacco products.
• Integrate with all current commission, ale and other governments systems to ensure seamless interoperability and data sharing specific to tobacco regulation.
• Provide available APIs to enable future integrations with other systems or applications as regulatory needs evolve.
• Provide scalability to adapt to future regulatory changes for tobacco and expand to additional state sites, while maintaining detailed tracking of tobacco permits, funds, and compliance data.
• Comply with NCDIT IT standards (e.g., security, accessibility, interoperability) and integrate with existing state systems, including identity access management via NCID.
• Ensure the system can distinctly track financial funds (e.g., fees, fines), permits, and other regulatory elements specific to tobacco to support accurate accounting, reporting, and compliance.
- System capabilities
• A software solution that meets the business requirements in, focusing on tracking and regulating tobacco products.
• The ability to handle permitting, audit, enforcement, education and product regulation workflows for tobacco, with specific mechanisms for tracking permits, funds, and compliance data separately for tobacco.
• Explain scalability and flexibility to accommodate evolving tobacco-related legislative requirements and expansion to other state sites.
• Specify integration capabilities with:
o All current commission and ale systems for seamless interoperability and tobacco-specific data sharing.
o Identity access management via NCID.
• The provision of available APIs for future integrations, including examples of supported use cases or standards (e.g., restful APIs).
• Interface and reporting functionalities suitable for agency staff and external stakeholders, including features to generate reports for tobacco permits, funds, and compliance.
 - Cost estimates
• Provide detailed cost breakdowns, including:
o Initial procurement costs: licensing fees, software purchase, or subscription costs for a tobacco tracking system.
o Implementation costs: configuration, customization, integration with all current commission and ale systems, and deployment expenses, including API setup.
o Training costs: training programs for commission staff, including materials and delivery methods (e.g., in-person, virtual) to manage tobacco tracking.
o Ongoing costs: annual maintenance, support, upgrades, and subscription renewals.
o Optional costs: additional features or services (e.g., cloud hosting, enhanced API capabilities).
• Include a 5-year total cost of ownership, factoring in compliance with emerging tobacco standards and API maintenance.
- Questions/Inquires Deadline: May 6, 2025