The vendor is required to provide on an as needed basis contract for Tyler software professional services.
- This may include professional services for customizing code; professional implementation services; production services; training services; and more. 
- This could involve the modification/development of workflows; modification/development of custom reports, letters, and/or forms; customizing intelligent objects/actions; customizing georules; customizing automations; development of electronic service requests and more in the Tyler software environment.
- Currently utilizing a Tyler software hosted solution with the enterprise permitting & licensing core software, with licenses for both the community development suite and the business management suite.
- In addition, there are enterprise permitting & licensing mobile (iG workforce) licenses.
- The aforementioned are used to handle a wide variety of day-to-day business operations for numerous departments.
- These products are as follows:
• Enterprise permitting & licensing (EP&L)
• Core software (for both the community development suite and the business management suite)
• Enterprise permitting & licensing mobile (iG workforce) licenses
• Citizen self-service (CSS) portal.
- This consulting agreement should outline a specific hourly rate for various titles of consulting work that are typically required for Tyler software projects.
- The involved departments will strive to have most of these projects handled by consultants remotely.
- The situation arises where having a consultant come onsite is deemed best for completing a project or specific milestone of a project, the associated cost for such visits should be included in the rate schedule.
- Response and organization section by identifying the expertise of their resources and their associated costs in managing and performing Tyler software consulting.
- Update and/or create training documentation specific to the county’s environment for the modules implemented of the Tyler system.
- The documentation will also serve as the county’s official documentation of various business processes that are performed within the Tyler system.
- Must be submitted as an hourly rate for each resource skill set for both on-site and remote. Additional titles/skillsets can be attached to the detailed cost page if needed.
- Contract Period/Term: 2 years
- A virtual pre-proposal meeting Date: June 26, 2025
- Questions/Inquires Deadline: July 1, 2025