The vendor is required to provide website design and development services for include:
- Website redesign & content management system (CMS)
1. Community engagement
• Clearly post alerts on the website, notifying subscribers via text and email
• Dynamically post updates or news releases to pertinent pages based on category
• Electronic subscription, scheduled notifications for SMS and email
• Provide links on each page to share content via social media and email
• Publish or update departmental or category calendars, each of which has a main calendar that shows all events
• When logging in to the site, visitors have the option to select which information is automatically added to their profile
• Citizens can submit requests with automated workflow to correct individual and department with exportable statistics and reports
2. Document administration
• Create as many customized forms as needed, track them, and export the data
• Keep minutes, agendas, newsletters, and other documents in storage
• Manage, organize, approve, and upload new and current agendas
• Photos and banners that rotate and have slide show functionality
• The ability to save photos on a website in one central spot
• The capacity to upload and download files up to 1 GB, as well as conduct back-end searches across both public and unpublished materials
3. Navigation & information
• Ability to group FAQs according to departments or pages
• Allow users to look up details on city employees
• Easily post bids and bid requests to the site
• Establish classes, show the timetables, restrict the number of students who can enroll in each class, and send emails to those who have signed up for classes
• List facilities with maps, filtered search, and reservation functionality
• Candidates can fill out an online profile, apply, and attach files
4. Administrative features
• A sitemap and breadcrumbs that are created and updated automatically
• An internal website search engine with a keyword log
• An intranet with password protected pages
• Use any device with internet connectivity can be used to create, edit, and remove content
• Capability to receive safe online payments
• Completely mobile responsive design including forms, calendars, and other feature views
• Employs google translate or a comparable tool
• Establish the publication and expiration dates of material automatically
• Permit system administrators to set permission levels for employees to edit, manage, and access content according to their roles
• RSS feeds via registration according to category or department
• Reports on site audits and analytics
• Show feeds and send content to social media profiles
• Ability to add, modify, and move material right on the front end of the website without having to know how to write html or cascading style sheet (CSS) code or have any programming experience
• Ability to scan website and search for ADA compliance
• Ability to restore deleted content and pages
- Continuing services
1. Ongoing technical support & services
• Live, country based technical help—including emergency support beyond business hours— must be supplied by the firm. 
• There should be numerous ways to acquire technical assistance, such as chat, email, and phone. 
• Staff members of the city will always have access to self-service training through webpages, papers, and video tutorials. 
• The firm will always strive to improve and modernize the systems. 
• Development, testing, backups, and routinely scheduled updates, patches, and other improvements should be included.
2. Hosting and security
• 99.9% uptime (outside of scheduled maintenance) guaranteed by service level agreement
• Country based, tier ii data center with 24/7/365 system monitoring
• Automated software updates and security patches and high-performance SAN with n+2 reliability
• Minimum bandwidth of 22 GB/s
• disaster recovery process with a recovery time objective no greater than eight hours and recovery point objective no greater than 24 hours
• Geographically redundant backups
• DDoS mitigation with DDoS advanced security coverage options
• At least 128bit SSL/TLS encryption.
- Contract Period/Term: 3 years
- Questions/Inquires Deadline: June 05, 2025