Project Manager to Implement the Electronic System

The vendor is required to provide project manager will manage a project staff of business stakeholders and users, and IT technical staff responsible for the implementation of the board system.
- The project manager will be responsible for:
• Managing the county project team
• Maintaining and managing the implementation of the new board system in accordance with a project plan
• Working with software vendor’s project team, coordinating and aligning the work, managing the issues and risks, reviewing and accepting deliverables
• Ensuring project management, training and communication are effective (and adjusted accordingly if goals are not met)
• Reviewing and approving staffing changes of the vendor
• Serving as consultant to the project sponsor
• Escalating issues and facilitating decision processes in connection with the board system implementation
• Managing scope, schedule and budget
• Working with county department subject matter experts to ensure business and technical requirements are met within the scope of the implementation contract.
• Completing a post implementation review, including interviews with a few operating departments, key project members, and the software vendor.
• Reviewing and recommending approval of board software vendor invoices
• Providing hands-on assistance with detailed tasks relating to the board system implementation as needed (time permitting)
• Coordinating work of other managers, leads and team members for work related to:
o Planning
o Design
o Configuration and development
o Business process documentation
o Testing
o Data conversion and data validation
o Integration testing
o Change management and county readiness
o Training
1. Project plan updates:
• The selected project manager will be responsible for working with the board software vendor project manager, make updates to the project plan as appropriate.
• Updates include recording current status on a regular basis, providing more specificity of tasks on a 90-day rolling forward basis.
• The project manager will also maintain executive dashboard status as reflected in the project plan.
2. Manage project scope, schedule, budget:
• The selected project manager will be responsible for following standard industry it projects management practices and for carefully managing the project scope, schedule and budget to deliver a quality system and efficient business processes to the county on schedule and in budget.
• This will require the project manager to carefully manage the relationship with the vendor who is responsible for most of the key deliverables to meet this objective.
county project team roles vary depending on the project activity, sometimes the role supports the work, other times the county is responsible for the activity.
• The project manager will help guide the team while influencing the success of the system’s integrator and their ability to deliver.
3. Manage County project team and county assigned project activities:
• The selected project manager will be responsible for providing expert guidance, mentor team members and coordinate the work of county team members for each stage of the project.
4. Effectively navigate implementation/integration requirements:
• The selected project manager can demonstrate fluency in the selected software, applications software technology (AST), and its platform salesforce.
• The selected project manager shall also engage with the county’s requirement to integrate AST with other county software system including, but not limited to the assessor processing assessment system (APAS), sapient, payment processing systems, etc. implementation and integration work shall be performed in a manner to ensure accurate and transparent transfer of data between county systems.
5. Coordinate with vendor on project activities (e.g., planning, testing, deployment):
• The selected project manager will be responsible for proactively working to plan the approach, strategies and specific tasks needed to be accomplished for work to be done by both the software vendor and the county project team.
• The selected project manager will be responsible for prioritizing and managing to the scope and schedule, maintaining rigor on change request review procedures, setting expectations up front for the format and content of documentation and deliverables and reviewing board software vendor deliverables.
6. Issue and risk management:
• The selected project manager will be responsible for managing the issues log, review and assigning resources for issue resolution; assessing risks, developing risk mitigation strategies; escalating risks and issues to the county project sponsor, and following through and facilitating decision process.
7. Working with stakeholders:
• This project requires the project manager to coordinate numerous interactions with the various county stakeholders to address concerns, manage expectations, facilitate decisions and acceptance of business process and system design.
8. Coordinate with county departments:
• The project manager will coordinate project activities requiring department involvement to ensure department resources are available to perform tasks related to integration testing, data validation, end user testing and training to ultimately get their acceptance prior to go live.
9. Manage project quality:
• The project manager is responsible for ensuring project quality.
• This includes a number of aspects of quality: validating with testing that the system and custom development items work and meet the business requirements, validating that vendor deliverables meet the standards described in their contract scope of work, and other aspects of project quality needed to make this project successful.
10. Provide expert guidance for sub-project work:
• The project manager will be expected to bring a wealth of experience to provide strategy guidance to the team.
• The project manager will help team members and coordinate the work of team leads and team members for work related to:
1. Design
2. Testing
3. Configuration and development
4. Business process documentation
5. Data conversions and data validation
6. Integration testing
7. Change management and county readiness.
8. Training
9. Cutover planning, preparation and actual cutover
10. Post-production support
11. Status reporting and project documentation:
• The project manager must report status on a regular
basis through a number of types of status and project documentation, for example: project plans,
dashboard reports, issue statements and decision papers, issue logs, testing results reporting, and risk
mitigation plans.
- Contract Period/Term: 12 months
- Pre-Proposal Meeting (Non-Mandatory) Date: April 3, 2025
- Questions/Inquires Deadline: April 11, 2025