Incident Management System

The vendor is required to provide incident management system will provide real time coordination and information for ongoing and historical events and incidents.
- The system is required to provide reporting, mapping, geospatial, and up to the minute details for all incidents being monitored or responded to by agency.
- Provide your system's functionality to sort, view, and export data efficiently. For example, download data in excel, pdf etc.
- Provide your system's mobile app functionality.
- Provide your system's dashboards that allow us to layer data as needed to utilize data more effectively.
- Provide your system's functionality to generate reports such as a daily, weekly, yearly summary, on-demand, and custom reports.
- Provide your system's functionality to capture and archive user login records for every incident/activation.
- Provide your system's file management system.
- Provide your system's functionality that can customize views by account profiles.
- Provide your system’s ability to request, track and fulfill resource request.
- Provide your system's basic functionality and end user's ability to create customizable boards.
- Provide your system's functionality for hosting (on-perm, cloud, and hybrid).
- Provide your user management and user licensing methodology.
- Provide your preferred approach to system implementation and provide potential timeframes for implementations you have done in the past.
- Provide your preferred approach to support that is provided during implementation.