Applicant Tracking System

The Vendor is required to provide a web-based Software as a Service (SaaS) platform to provide applicant hiring, tracking and recruitment services.
- Applicant Tracking System (ATS) will streamline and optimize recruitment and hiring procedures of the office and will support scalable workflows—from sourcing to onboarding—ensuring that hiring becomes a competitive advantage for the office.
- An ATS SaaS platform that following functionalities:
• An intuitive, configurable, and user-friendly SaaS interface.
• Configuration of hiring workflows to align with office hiring needs.
• Configuration of roles and permissions for HR teams, hiring managers, and interviewers.
• Candidate sourcing tools and management.
• Capability to connect and integrate the system to new and existing career pages, job boards, and external job postings.
• Ability to use customer relationship management (CRM) features for tracking passive candidates.
• Designing interview scorecards and customizable interview guides.
• Evaluation tools to ensure consistent candidate assessments.
• Automation of interview scheduling and feedback collection.
• Creation and sending of offer letters and document management.
• Integration with applicable systems like Microsoft Office 365, including calendar features and
Powerbi, enabling smooth transitions to onboarding.
• Configuration of onboarding workflows.
• Configurable and ad-hoc dashboards and reporting for real-time hiring insights.
• Tracking for key metrics such as time-to-hire, diversity, and source effectiveness.
• Providing analytics for candidates’ application, hiring and interview histories.
- Create and deliver initial, ongoing, and on-demand training programs for office staff to assist with efficient use of the ATS system, including providing any supplemental training materials.
- Implementation support services as needed to assist with system administration, use, and ongoing maintenance.
- Ongoing 24/7 customer and technical support at no additional cost that is accessible and responsive via phone, email, and online.
- Integration support with external systems including Microsoft Office 365 and Power BI.
- Contract Period/Term: 1 year