ERP Software

The vendor is required to provide that ERP software for support for the finance department in the form of accounting, fund management, utility billing, property tax billing, cash collections, budgeting, payroll, accounts payable, and asset management
- The city of provides the following services to its citizens:
• Residential sanitation services (including recycling).
• Water treatment and distribution to residential, commercial, and other area water districts
• Wastewater collection, and stormwater services
• Police, fire & EMS protection.
• Public works & streets services.
• Parks and recreation services.
• Planning, zoning and economic development
• General administration.
• Real estate tax billing & collection services.
• Code enforcement, licenses, inspection and permitting services.
- Service:
- Phase i: core application software:
• General/ technical:
• Financials:
o General ledger cash
o Receipting accounts
o Payable budgeting
o Bank reconciliation
o Purchasing
o Report writer
o Fixed assets
o Misc. billing
o Online customer account access
o Capital planning
o Credit card processing
•  Payroll & HR:
o Employee records / personnel actions
o Employee and manager self-service employee performance management
o Time & attendance payroll & taxes
o Employee benefits
o Online timecards
o Compensation
o Ability to interface with ADP
• Utility billing:
o Utility billing
o Meter management
o Public works work orders
o Online payments
- Phase ii: property management:
o Grant management
o Code enforcement
o Inspections
o Permitting
o Licensing
o Planning/project management
o GIS
o Economic development services
o Real estate & other tax billing
• Other modules:
oParking ticket software interfaces
oParking mobile app capabilities
- Submittal requirements:
• Proposals shall include the following and shall be organized using each of the below required elements as section headings:
o Provide the firm’s physical address, telephone number and email address of key personnel contact, to receive notifications and reply to inquiries from the city
o Provide a brief history description of the firm including years in business, area of specialization, location of corporate headquarters and the total number of current municipal clients.
o The firm’s current and projected workload and its ability to meet the city proposed project goal.
o In detail your firm’s implementation steps and a brief timeline in order to meet our go live date.
o Provide any technical specs for hardware or software that our it team would be required to have available.
o Provide your backup and security protocols and whether the firm or the city owns the data.
o Detail your firm’s average call back/ response time for technical support
o Provide names and resumes of key professionals be assigned to the project in regards to implementation, training, programming and program updates.
o Provide three references of past and/or current clients that includes entity name, representative, phone number and services provided. these references would be from another municipality similar in size, preferably in county pa. if not, then the closest proximity to the city
o Any other information the city as needed during the selection process.
o Provide a complete quote for implementation, training, software cost, and annual maintenance fees in an itemized manner and how long the quote would be applicable for.