Strategic Information Management Solution

The vendor is required to provide strategic information management solution for all licensing, configuration services, technical expertise, and training services necessary to implement and deploy the asana.
- perform detailed solution architecture analysis and validate that the asana software is able to meet the approved business requirements.
- adhere to the SIMS project management plan.
- provide training material focused primarily on remote training (online training materials, recorded videos, etc.) and conduct training sessions as needed.
• End-user training for all applicable operations.
• Admin-specific training, including administration, and operations (user).
- Support the asana software as implemented (software as a service (SaaS) solution) to include, but not be limited to, the following responsibilities: application monitoring, software support (tier 2 support), application troubleshooting, change and release management for application fixes, upgrades, and enhancements.
- Provide and coordinate a flexible meeting schedule.
- Provide the network credentials and network access for the contractor to conduct work necessary for the configuration of the asana software.
- Strategic plan:
• Use templates to create, manage, track, and report on initiatives.
• Ability to exchange messages directly to users within the collaborative management tool software.
- All work will be conducted by the contractor using its own equipment, workspace, network, and internet access.
- Contract Period/Term: 3 years