IT Solution

The vendor is required to provide from entities interested in providing a turnkey loan reservation system designed for housing finance agencies
- The commission runs successful open market, tax-exempt bond, and down payment assistance programs and has assisted over 110,000 households since program inceptions and 3,608 households this past fiscal year.
- We are looking for a system that tracks loans from loan reservation through loan pooling with potential expansion to loan servicing in the future.
• System is cloud based and accessible from the internet.
• System allows workstations in a microsoft windows environment to access other network and desktop applications while using the system.
• System supports chrome, Firefox, microsoft edge and safari.
• System shall have customizable authentication settings complete with permissions and application-level controls; system should have role-based access controls (RBAC) for all major system features to control the ability to set permissions to create, view, edit, update and delete.
• The system shall be able to import and export a Fannie Mae 3.4 file to facilitate easy upload and reduce data entry.
• Dynamic lock desk that supports flexible pricing, weekly schedules, holiday schedules, and manual overrides at a system, funding source or program level.
• Customizable workflows and automation triggers to support auto-assignment and status updates.
• Manage a suite of checklist templates that all applications need to complete.
• Manage a suite of fee templates that populate new loans with the appropriate fees.
• Program and funding source management that can support tba, MRB, MCC, and DPA.
• Lending partner portal to easily manage lending partner user access and program availability.
• Ability to custom brand and white label the portal.
• System must have customizable reports, charts, and custom KPIS to track staff productivity, program fundings and pipeline activities.
• Application pipeline management to track progress of individual loan files and scheduled fundings.
• Ability to preview application documents within the application for ease of use and navigation.
• System must support in-application communication with the originating lender.
• Full audit and activity logs of all system events. logs must include the username related to all changes and activities.
• Application and borrower pipeline for easy management of new applications.
• System flags based on business rules to identify urgent or special loan scenarios.
• Conditions management process to ensure all loan file conditions are communicated to assigned staff and tracked until completion.
• Multiple MFA options for front end users with the ability to expand to commission users.
• Application programming interface allowing for communication and data sharing with other commission applications.
• System should allow commission staff to update field labels to accurately reflect changes in industry terminology and language.
• System’s menus, tabs, screen names must match the screen’s functionality.
• System automatically purges data and documents on a schedule to be determined by the commission.
• System provides ability to establish conditions upon which records will be excluded from purging.
• Exclusive of scheduled downtime system uptime shall be at least 99.9% each month.
• System provides a monitoring mechanism on reporting system downtime.
• System is designed and deployed with redundancy and restore capability to support a recovery point objective of zero data loss.
• System is designed and deployed with redundancy and restore capability to support a recovery time objective of 24 hours in the event of a major disaster.
• System allows for data import of the commission’s historical loan data. if needed, respondent to perform the data import of historical loan data and information. - Contract Period/Term: 5 years
- Optional Pre-Bid Conference Date: March 20, 2025
- Questions/Inquires Deadline: March 24, 2025