Software System

The vendor is required to provide for the provision of an on-call software system for use by our physicians and/or any other roles or departments who may need to utilize an on-call system with the intent of awarding a contract ("contract" or "resulting agreement") to the bidder providing the best value (as defined in section 2(d) to upstate.
- Provide a user-friendly, web-based system that will allow upstate 24/7 access to on-call information for primary use by our physicians but also other departments as necessary.
- This information should also be able to be added to, changed, updated, and available for communication and information gathering for all users that have access to this system
- Administrators and clinicians should be able to update, add and request swaps for on-call on a 24/7 basis.
- This information must also be able to interface to other systems such as our electronic medical record system.
- Provide a time saving and secure solution for our providers and staff to manage the recording, tracking, and interfacing of the physician and other departmental on-call schedules.
- The on-call software automation should be able to save countless hours of manual entry when creating these automated schedules.
- It is essential to the operation of the hospital to keep these on-call schedules safe and free from downtime and also to help departments easily manage the on-call load and balance it accordingly between staff.
- Contract Period/Term: 5 years
- Questions/Inquires Deadline: April 29, 2025