Learning Management System

The vendor is required to provide learning management system (LMS) solutions that provide fully functioning cloud-hosted course delivery to include all standard components of an LMS that is SaaS-based, integrates seamlessly into the student information system, provides 24/7/365 access and support, and is scalable to include all 58 colleges in the system.
- Provide integration with the college information system, artificial intelligence software, analytics for real-time data management, accessibility software, video service platforms, advanced training, and storage capabilities.
- security specifications
A. Solutions not hosted on state infrastructure:
• All vendor-provided, agency-managed infrastructure as a service (IAAS), platform as a service (PAAS), and software as a service (SaaS) solution which will handle data classified as medium risk (restricted) or high risk (highly restricted) data.
• Provide a current independent 3rd party assessment report in accordance with the following subparagraphs (i)-(iii) prior to contract award
• Provide a preferred independent 3rd party assessment report as described above may submit an alternative assessment, such as a soc 2 type 1 assessment report.
• Provide an explanation for submitting the alternative assessment report.
• Provide a certification or assessment report for a SaaS provider unless permitted by the terms of a written agreement between the two vendors and the scope of the IAAS certification or assessment report clearly includes the SaaS solution.
- Enterprise specifications
A. Architecture diagrams
• The two diagrams are network architecture and technology stack
• The state utilizes architectural diagrams to better understand the design and technologies of a proposed solution
B. Solution roadmap
• A solution roadmap defines the vision and strategic elements of the solution
• The solution roadmap is a plan of action for how a solution will evolve over time.
• The minimum content should include:
o Vision for the solution
o High-level functionality expected for each solution release into production environment
o High-level timeline
o Description of how customer feedback is collected and incorporated into solution enhancements
• Include content on release strategies for functionality, roadmap for technical architecture, how scalability of solution is planned.
C. Integration approach
• Solution capabilities to interoperate with other solutions. Identify the standards supported, integrations platforms, adaptors, APIs, and the like.
• The solution provides single sign on and integrates with the student information system.
• Provide the integration options available with your solution with colleague and banner ERP systems
- Scalability
• Community seeks a fully functioning learning management system that includes all standard components and is available 24x7x365.
• The cloud-hosted solution
• Solution key performance indicators and page load times as well as performance metrics and recovery time for the last three years
• The proposed solution’s monitoring capabilities, including, but not limited to, application usage monitoring, error monitoring, event monitoring, alert monitoring, etc.
• The solution adheres to industry standards and best practices for software, hardware, and network configuration and implementation
• The solution’s supported integrations and software such as plagiarism, accessibility, video services, etc.
• The solution’s course converter process, including a list of supported LMS applications.
• The solution would align with the LMS systems (i) offered by the department of public instruction to local school administrative units and (ii) used by the constituent institutions of the university
- Contract Period/Term: 1 year
- Questions/Inquires Deadline: May 05, 2025