Employee Portal and Scheduling Platform

The vendor is required to provide outlines the development of a secure, modern employee portal and scheduling platform tailored for authority.
- The system will consolidate critical internal operations—including employee directory management, outage reporting, and scheduling—into a single, role-based platform integrated with authority existing microsoft Entra id services.
- Employee directory
• Authentication and integration:
o SSO via active directory (Entra id).
o Integration with microsoft graph API for real-time data sync.
• User interface:
o Responsive UI displaying key employee details (e.g., name, photo, department, title).
o Real-time search and filtering (e.g., by department, name).
o Pagination or infinite scroll for large datasets.
• Editable records:
o Capability to create or modify employee metadata.
o Clear differentiation between synced and locally editable fields.
• Quality assurance:
o Comprehensive automated testing.
o Internal usability testing for validation and refinement.
- Outage notification system
• Submission interface:
o Responsive, accessible form with fields for outage details.
o Media upload support (e.g., outage photos).
• Recipient management:
o Integration with microsoft graph API to fetch internal groups.
o Ability to select groups and individual recipients.
o Contact validation for email and SMS.
• Notification delivery:
o Real-time delivery via smtp and SMS.
o Standardized, branded templates for notifications.
• Data logging and storage:
o Submissions stored with metadata (e.g., timestamps, files, recipients).
o Query able records for audits and reporting.
• Outage display:
o Persistent display of active and recent outage reports.
o Filtering and sorting options based on time and severity.
• Quality assurance:
o Automated testing framework.
o In-house testing and feedback loop.
- Scheduling system for meter read dates
• Schedule management:
o Forms for adding and editing schedules with validation and permissions.
o Holiday and exception management.
• Data display:
o Responsive table view with export to excel.
• Calendar integration:
o Calendar-based visualization using a third-party library.
o Real-time sync with tabular data.
• Archiving and historical records:
o Database support for soft deletion and archival tagging.
o Access to historical schedules for compliance and reporting.
• Quality assurance:
o Automated tests and validations.
o Internal testing and refinement.
- Technical architecture
1. Backend and storage:
• Secure, scalable database and file storage system.
• Role-based access control and encrypted storage for sensitive data.
• Modular backend structure for ease of maintenance and extensibility.
2. Frontend:
• Built with modern frameworks (e.g., react, Vue) for responsive, mobile-friendly UI.
• Progressive enhancements and accessibility-first design principles.
3. Testing and validation plan
• Automated testing: coverage for all major components (unit, integration, and regression tests).
• User testing: sessions with authority staff to validate usability, identify bugs, and gather feedback.
• Post-deployment support: monitoring tools, logging, and a support framework for updates and issue resolution.
- Contract Period/Term: 3 years