Event Management Software Solution

The Vendor is required to provide for license, hosting, and maintenance and support for an event management software solution.
- The current environment is a single-sourced integrated solution that provides event management tools, contract administration, registration and point-of sale services, attendee data, speaker and session analytics, travel registration: hotel and room sourcing and service, web-based portal and application services, on-time event functions: in person and virtual attendance data, event/session capacity management, data security, reporting functions for analysis, and ease of software integration with other social media platform.
- A software product deployed across all locations providing appropriate applications and access to different users to replace the legacy system(s) with a department approved secure web-based software product.
- Commonly repeated task or procedure within a company's IT operations process.
- Detailed steps to manage your software (restart a service, backup files, configure infrastructure, etc.) on your deployment targets.
- Provide the knowledge and steps to quickly and accurately resolve a given issue.
- Specific outline for helping with a task, bridging the differences in staff skill sets.
- Routine IT department activities such as a help agent responding to low-level IT tickets.
- Network administrator performing pre-scheduled tasks in your IT management software.
- Reviewing audit logs.
- Performing daily backups.
- Monitoring system performance.
- Documentation in incident management and reduce system downtime.
- Applying patches and restart services
- Option to ask custom questions during registration.
- Display different content and payment options to different groups of attendees.
- Integration with a merchant account to allow attendees to pay during registration.
- Charge fees and offer discounts or promo codes.
- Customizable registration process with configurable registration paths for personalization.
- Capture attendees with high intent, monitor abandoned registrations, and send reminders.
- Contain marketing tools to promote events, including registration websites, agenda management, payment services, tracking and reporting, and automated workflows.
- Design feature for event sites with drag-and-drop widgets, real-time design, and control over styling and display.
- Email marketing campaigns, agenda and speaker promotion, early bird pricing, automated reminder emails.
- Gather data before, during, and after the event to prove ROI.
- Provide badge printing services for attendees.
- Set up kiosks for self-service check-in.
- Facilitate event check-in for pre-registered attendees.
- Allow walk-in registration for attendees who did not preregister.
- Enable attendees to edit their information during check-in.
- Utilize QR codes for quick and efficient check-in.
- Provide a project manager to offer onsite support during the event.
- Supply all necessary registration hardware, including badges, printers, kiosks, and iPads.
- Set up all in-person equipment and conduct inventory.
- Train in-person staff on software solutions.
- Organize and maintain contracted hardware and equipment.
- Break down and ship in-person equipment after the event has concluded.
- Contract Period/Term: 1 year
- Questions/Inquires Deadline: June 18, 2025