Toll Management System

The vendor is required to provide integration and maintenance of a toll management system. 
- Service includes providing materials, equipment, labor, and undertake all efforts necessary to design, develop, configure, fabricate, assemble, install, integrate, test, and maintain the system required to operate traditional, all-electronic, open road toll roads and dynamically priced managed lanes (ml) throughout state.
- Serve as a backup to the program manager and must support the program manager in day-to-day execution of their duties and delivery of the work.
- Provide all components of an effective and efficient management system, including communication and reporting; documentation of the work; identification, documentation, mitigation, and management of risk and use of a risk register; identification, documentation, tracking, and management of change and use of a change log; supervision of the work personnel and activities; all tools, facilities, and materials; environmental protection and mitigation; safety of personnel, motorists, and the general public; and any other management elements needed to produce and document a high-quality, safe, efficient, and operable system that minimizes environmental and traffic impacts.
- Modular design principles include the packaging of components together in replaceable units according to the function they perform and using standardized hardware and components to achieve flexibility of use and facilitate maintenance.
- Components must be designed to ensure in-lane calibration and operational verification is minimized.
- All mounting hardware, bolts, nuts, studs, washers, brackets, screws, hinges, and others must be new and constructed of non-corrosive material and of a design to perform their respective functions for the specified 10-year system life.
- The system must capture images of the front and rear license plates for vehicles traveling in the reverse direction (applies only for road configurations that do not incorporate a median or barrier separation between opposing directions of travel) or for vehicles that are traveling on the shoulders that are between four and eight feet wide as they traverse a toll zone; however, the system is not required to generate a transponder transaction or classify the vehicle in this instance.
- The system must communicate with a third-party system to obtain vehicle occupancy information that may be used in assigning the correct toll rate.
- The system must measure and record vehicle speeds.
- The system must provide a comprehensive set of industry standard system reports.
- The system must provide an operations dashboard and notifications to support the traffic management center operations.
- System event or failure notifications also may be initiated through a phone answering service, 24 hours a day, seven days a week, 365 days per year, which then contacts the appropriate technician or the maintenance vendor.

- Non-Mandatory Pre-Response Conference Date: August 26, 2025
- Questions/Inquires Deadline: August 28, 2025