Enterprise Asset Management Platform

The vendor required to provide enterprise asset management (EAM) platforms, and to obtain budgetary numbers for possible fy27 inclusion.
- Goals
•    Understand the range of EAM functionalities available, particularly for municipal operations (e.g., utilities, fleet, public works, and facilities). 
•    Identify vendors with robust, modern, and GIS-centric platforms that can support the consolidation of disparate systems. 
•    Gather high-level budgetary information for planning and consideration in the city's fiscal year 2027 (fy27) budget.
- Functional and technical capabilities
1. Core asset and work order management
•    Platform's capabilities for managing the full lifecycle of assets (e.g., creation, preventive maintenance scheduling, condition tracking, retirement).
•    System's work order management capabilities, from initiation (including from an external source) to completion, including labor, equipment, and material costing.
•    Inventory and materials management capabilities and how they link to work orders and assets.
2. GIS-centric functionality (key requirement)
•    Platform's integration with Esri ArcGIS.
•    Assets (both horizontal and linear like pipes and vertical like pump stations) are visualized and managed on a map.
•    Field crews view, create, and update assets and work orders directly from a GIS map interface on both desktop and mobile devices.
•    System sync data between the EAM and the city's geodatabase.
3. Mobile and field operations (usability focus)
•    Mobile application(s) for field crews native (iOS and android) or web-based
•    Key requirement: mobile application handle performance when a user must access and filter very large datasets (e.g., 1,000+ open work orders or 10,000+ assets), especially within the map interface.
4. Specialized and optional modules (consolidation focus)
•    Fleet management: (e.g., vehicle assets, fuel tracking, motor pool, parts inventory, mechanic-specific workflows).
•    Utilities: (e.g., water and wastewater plants, pump stations, linear assets, hydrant and valve management, backflow prevention).
•    Facilities management: (e.g., building maintenance, HVAC, custodial).
•    Optional module: a module for right of way (row) permitting management.

- Questions/Inquires Deadline: December 3, 2025