Healthcare Emergency Systems

The Vendor is required to provide to develop, implement, and maintain a robust, real-time hospital, healthcare, public health and emergency medical services (EMS) reporting and data delivery system(s) as well as a volunteer notification and accountability system for the State.
- The system is intended to support a statewide Center as a centralized 24/7 hub for day-to-day hospital and EMS operational reporting, patient transfer coordination, and EMS resource alignment with a primary goal of improving the quality and efficiency of statewide care coordination and transport of rural resident’s dependent on interfacility transfers for trauma, stroke, psychiatric, and OB/GYN emergencies.
- The system(s) must provide 24/7 network-based delivery for the following areas in emergency settings.
- The system must have the ability to capture, manage, and report Essential Elements of Information (EEI) necessary for effective emergency management, healthcare system coordination, patient transport, and executive leadership decision-making from healthcare facilities, including but not limited to, hospitals, emergency medical services (EMS), long-term care, dialysis/ESRD, local health department (LHD), urgent care, Federally Qualified Health Care (FQHC), Community Health Centers (CHCs), Rural Health Centers (RHCs), rehabilitation facilities, behavioral mental health providers.
- The system must provide comprehensive tracking and reporting of EEIs including, but not limited to:
•    Bed capacity and utilization (e.g., ICU, med/surg, pediatric, behavioral health)
•    Ventilator availability
•    Generator and power status
•    Emergency department functionality
•    Staffing levels and shortages
•    Surge capacity and Mass Causality Triage indicators
•    Diversion Status
•    Telecommunications Status
•    Facility Water Status
•    Electronic Medical Records Status.
- The system must also be able to provide dashboards (at the healthcare facility, EMS unit, district, and state level) and other methods to take all data elements within the system and turn it into digestible information that can be shared amongst key stakeholders.
- User Interface Requirements:
•    Ability for users/administrators to send network, county, district, statewide alerts to other users
•    Ability to connect to other patient tracking systems at the facility, system, and state level
•    Administrative Dashboard: Design a user-friendly dashboard for administrators to view key metrics, such as bed and ventilator availability, resource statuses, and recent notifications.
•    Reporting Interface: Provide a reporting tool that can generate and reports on-demand or on a scheduled basis, with options to export to different formats (PDF, Excel, etc.).
- Testing and Quality Assurance
•    User Acceptance Testing (UAT): Conduct thorough testing with hospital staff, healthcare facility staff, EMS staff, and administrators to ensure the system meets all functional requirements.
•    Performance Testing: Test the system for handling large volumes of data and simultaneous users to ensure it can scale appropriately.
- Provide secure, well-documented APIs to allow integration with external systems, including but not limited to:
•    Hospital Information Systems (HIS) and Electronic Medical Records (EMR/EHR) platforms for facility status and patient census data.
•    Public Health Systems, including syndromic surveillance, laboratory reporting, and emergency operations databases.
•    Emergency Medical Services (EMS) systems for real-time patient transport and hospital destination data.
•    State and Federal Data Systems such as Health Care Coalition platforms, or other regional situational awareness tools.

- Contract Period/Term: 4 years
- Pre-Proposal Conference Date: December 03, 2025
- Questions/Inquires Deadline: December 10, 2025