Recreation Management Software

The Vendor is required to provide recreation management software excellent customer service both in person and online for its main business activities including, but not limited to, recreation program administration and registration, facility scheduling, memberships, payment processing and reporting.
- Required functionality
•    Activity registration – ability to easily register for activities both in-house and securely online. With a fully designed registration page to visually match our department website, along with an easy-to-use and search course catalog. 
•    Must be able to do session based programs and daily and flexible programs such as daycare and summer camp. 
•    Calendar sync – ability to export event information to end-user google and outlook calendars. 
•    Facility reservations – ability to reserve a variety of facilities in person and online. 
•    Pass management – ability to create a variety of memberships; sell memberships (seasonal and non-seasonal), punch cards, or key-fobs in-house or online; scan members in and out of facilities; as well as set recurring member billing and streamline payment for departments and guests. 
•    Point of sale – ability to sell merchandise and keep track of inventory. Must work with cash drawers, barcode readers, receipt printers and credit card readers with touch screen capabilities. 
•    League management – ability to set-up registrations by team or individual, manage assessments, track game results, and auto-schedule games and tournaments with drag-and drop adjustments. 
•    Ticketing – ability to create, sell and scan tickets for events in-house, on-line, or from a mobile device. 
•    Merchant options and credit card processing – ability to use a vendor-provided credit card processing gateway for facilities, activities and point of sale items. 
•    Or in the alternative, have the ability to integrate credit card processing. 
•    Ability to pass on credit card processing fees to the customer. 
•    Mobile responsive – the solution’s interface is responsive to mobile devices such as tablets and phones without losing the functionality found on a desktop. 
•    Surveys – the solution can send out automatic surveys requesting feedback after an activity or rental. 
•    Reporting and financial accounting – the solution will provide completely customizable reports that can be saved, emailed, or exported. 
•    The reporting functions can easily be used for financial accounting needs, rosters, or statistics. 
•    Email and SMS blasts – the solution can automatically send out emails and SMS messages to registered participants 
•    Document database – ability to store forms, documents, and waivers.