Critical Incident Management System

The Vendor is required to provide a comprehensive software solution to enhance its emergency management capabilities, focusing on incident tracking, resource coordination, and communication during crises.
- The goal is to improve real-time situational awareness, enabling efficient management of resources, personnel, and operational tasks.
- The solution should support seamless communication across multiple teams and organizations, facilitate collaborative decision-making, and ensure the execution of response efforts.
- This initiative aims to enhance the agency's ability to respond effectively to emergencies, streamline logistics, and improve the overall coordination of disaster response operations.
- This estimate reflects the anticipated cost of acquiring, implementing, and maintaining a Critical Incident Management (CIM) system, including software licensing, configuration, Integration with ArcGIS, training, support, and any associated services.
- System Include:
• Allows authorized administrators to create and modify data-capture forms using the system’s native administrative interface or built-in configuration tools.
• Allows authorized administrators to configure and modify workflows using the system’s native administrative interface or built-in configuration tools.
• Allows authorized administrators to configure user interface elements or views (e.g., fields, layouts, dashboards, or screens)
• Allows configuration changes to be performed without Contractor intervention.
• Allows authorized administrators to configure the integration using the system’s native administrative interface.