Enterprise Resource Planning System

The Vendor is required to provide a modern, comprehensive, and integrated Enterprise Resource Planning (ERP) solution.
- ERP Systems:
• Finance and Accounting Capabilities (i.e., General Ledger, Budgeting with automated workflows, Capital Project & Grant Accounting, Accounts Payable, Accounts Receivable, Cash Receipting, Banking, Fixed Assets, Investment Management, and Transaction-level Financial Reporting).
• Purchasing and Inventory Capabilities (i.e., Purchasing Workflow, Vendor Management, Requisitions, Contracts Management, and Inventory Allocation directly tied to projects and work orders).
• Human Resources Management Capabilities (i.e., Personnel, Payroll with union contract support, Expense Reimbursement, Benefits, Training, Employee SelfService, Performance Evaluations, and Applicant Tracking).
• Utility Billing Capabilities (i.e., Meter Setup, Adjustments, Customer Accounts, Billing, Rate Structure, Service Requests, Payments & Collections, and streamlined multi-city billing and revenue allocation).
• Citizen Portal Capabilities (i.e., User Management, Public Access Information, Usability, Security, Web-based Payment, and Data Analytics).
- The City plans to implement an industry standard, commercial-off-the-shelf (COTS) modular software solution that is configurable by the City staff (post go-live) and requires few, if any, modifications to the software to meet the City’s needs.
- Solution must support modern desktop and mobile environments and provide secure, reliable access across supported operating systems.
- Objectives:
• Consolidate Utility Billing within an integrated financial platform
• Encourage modernization of City business processes
• Reduce redundant data entry across systems
• Automate and integrate core financial and operational functions
• Integrate field data collection with financial and utility billing systems
• Improve asset and inventory lifecycle tracking
• Support complex payroll and union pay rules
• Enhance reporting and analytical capabilities.
- Overall System
• Single integrated system data flow with minimized reentry across ERP modules.
• Integrated document management system with full archival and imaging capabilities
• Full integration with City archival document management and imaging capabilities
• Easy, intuitive, and powerful user-driven reporting and analytics, including real time operational dashboards
• Robust GIS integration serving as a foundational component for Utility Billing including service requests and work orders.
• Configurable to City workflow processes with automated approvals and internal controls
• Fully functional and integrated employee, vendor, and citizen self-service capabilities
• Configurable notification and messaging functionality
• Highly configurable workflow throughout the system
• Operate upon converted and newly entered data
• Single sign-on for all modules of the integrated system linked to Active Directory
- Finance & Accounting
• Integrated budget functionality with ability to enter, display and drill down on budget information in a worksheet-style format, produce budget book/reports
• Tight integration with electronic banking and other related external agencies and automated reconciliation for multiple payment processors
• General Ledger with transaction-level financial reporting
• Accounts Payable
• Accounts Receivable
• Fixed Assets
• Produce standard ACFR reports
• Configurable, detailed reporting tools, financial reporting
• Centralized payment capabilities
• Project Management
• Capital Project Management with integrated tracking across funds and departments
• Grants Management including lifecycle tracking and compliance reporting.