Cloud Based Backup and Disaster Recovery Solution

The Vendor is required to provide a Cloud Based Backup and Disaster Recovery (BDR) Solution.
- This solution should support daily backup operations, enable fast recovery at both granular and full-scale levels, and facilitate regularly scheduled, isolated recovery testing without impacting production workloads both on-prem and cloud platforms.
- The target cloud platforms are AWS and Azure.
- On-prem workloads consists of VMware cluster and a few physical servers.
- There are roughly a mix of 200 Microsoft Windows and Red Hat Linux servers both virtual and physical with AWS as the primary datacenter.
- Databases include Oracle, MSSQL, and MYSQL.
- Backup
• File-level, VM-level, database, and application-aware backups
• Full support for Microsoft 365 workloads (Exchange, SharePoint, Teams, MSSQL, Entra ID)
• Policy-driven backup scheduling, retention, and expiration
• Native encryption of backups
• Data deduplication
• Immutable backups
• Support for hybrid workloads (on-premises + cloud)
• Support for AWS (S3, Glacier) and Azure (Blob Storage, Archive Tier) storage
- Recovery
• Granular recovery (file, folder, email, object level)
• Full VM/system recovery to dissimilar hardware or cloud environments
• Configurable and compliant Recovery Time Objective (RTO) and Recovery Point Objective (RPO), at the workload or application level.
- Disaster Recovery (DR)
• Full site failover and failback for production environments
• Replication and snapshot functionality
• Secure, isolated DR testing environments
- Backup Capabilities
• Support for cross-cloud backup and recovery (e.g. backup in AWS, recover in Azure)
• Backup performance optimization (speed, deduplication, compression)
• Flexible retention policies with tiered storage and archival options
- Recovery Capabilities
• Automation support for recovery workflows
• Ease of performing granular recovery of files, emails, and objects
• Efficient full system or VM recovery to dissimilar environments
- DR Capabilities
• Orchestrated DR workflows and runbooks
• Near real-time replication options
• Minimal disruption to production during failover
- Testing and Validation
• Scheduled, automated, isolated DR and backup testing (annual full site +applications level)
• Simulation of full-site or specific application failure scenarios
• Automated reporting and validation of test results
- Security and Compliance
• Advanced threat detection and ransomware mitigation capabilities, including detection, prevention, and recovery support mechanisms.
• Granularity and usability of audit logging
• Sophisticated role-based access control capabilities
- Implementation & Deployment
• Detailed implementation plan and project timeline
• Solution architecture design documentation
• Configuration and deployment of the solution across required environments
• Integration with existing systems (identity, storage, ITSM, etc.)
- Documentation
• Comprehensive system documentation (architecture, configurations, workflows)
• Backup, recovery, and DR runbooks
• Administrative and user guides.