Emergency Management Software

The Vendor is required to provide software solution to deliver a modern, integrated emergency management software to replace the current emergency response processes, which are fragmented across multiple tools, manual workflows, and Siloed teams, leading to delayed decision-making, duplicated effort, and gaps in situational awareness.
- Functional system (core emergency management software capabilities)
1. Emergency management software capabilities
• Centralized emergency management system
• Mass information sharing
• Multi-channel notifications ns (replacement for legacy tools)
2. Incident management
• Incident creation and tracking
• Incident command structure (ICS)
• Situational awareness dashboards
• Resource coordination and task assignment
3. Emergency pre-planning
• Hazard-specific plans
• Pre-planned public information templates
• Training datasets (qualifications, certifications, expiry tracking)
4. User access and management
• Role-based access control
• Multi-agency user support
• Administrative controls
- Implementation and technical deliverables
1. Project plan and kickoff materials
• Detailed schedule, milestones, and dependencies
• Governance and escalation model
2. Solution design and architecture
• Technical architecture diagrams
• Data flows
• Integration points with existing systems
3. System configuration and customization
• Workflow configuration
• Scenario setup
• User roles and permissions.