Unified Communications Solutions

The Vendor is required to provide comprehensive Unified Communications Solutions to a diverse and geographically dispersed population of state and local government entities.
- Professional services that support the planning, deployment, integration, optimization, and ongoing management of Unified Communications (UC) solutions.
- As a result, the State expects sales volumes to continue to experience moderate growth as customers continue transitioning from on-prem to Cloud-based communication tools.
- Cloud-based solutions offer flexibility, scalability, and simplified maintenance through vendormanaged platforms hosted off-site.
- On-Premises Solutions support Authorized Entities that require complete control over their communications infrastructure due to security, compliance, or operational needs.